Collections Specialist

Description American Equipment Holdings, is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of our people. We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions. Position Summary: American Equipment is seeking an Collections Specialist to join our accounting team in Salt Lake City, UT Responsibilities Responsible for day-to-day tasks associated with managing and processing customer invoices, recording payments, responding to customer inquiries, collection calls, and resolving billing discrepancies. Responsible for uploading invoices into portals. Add new customers. Make sure information is correct and save documents to correct files Save relevant financial data within the client and job files. Assist Office Coordinators with billing issues and various needs Ensure taxes and tax codes are correct on invoices and customer file, fix when incorrect Work closely with team & branches to make sure customers are taken care of. Provide accounting support to sales when needed Work on special projects as needed. Experience/Skills necessary to perform duties: Highly organized, highly responsive, attention to detail, very good follow-up skills. Experience with financial billing systems. Experience in Accounts Receivable. Excellent verbal and written communication skills. Strong Debt Collection skills. Strong Microsoft Excel skills. Education/Experience HS Diploma Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. What we offer: We offer competitive compensation and benefits package, including health insurance, retirement plans, and paid time off. Cigna Health Insurance (Kaiser in CA) FSA & HSA healthcare employer contribution Critical Illness, Accidental, and Hospital Indemnity Plans Dental and Vision Plans Company paid STD & LTD Disability Insurance Educational and Tuition Reimbursement Maternity (12-wks) and Paternity leave Employee Assistance Program Basic & Voluntary Life AD&D 4% 401k Employer Match, with 6% of your Contribution Company vacation time and 56 hours Front Loaded Sick Time Company provided PPE Schedule: This is a full-time position; typical work hours and days are Monday through Friday, 8-hour shift. Our Commitment to Inclusion & Belonging: At American Equipment Holdings, we are dedicated to engaging with the widest possible range of talent. We believe that diverse perspectives drive innovation and engagement, enabling us to attract creative individuals and develop exceptional products, services, and solutions. We encourage all qualified candidates to apply. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Proof of right to lawfully work in the United States required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.