Comfort Advisor - HVAC
Maffei Services
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- Location
- Rowley, MA
- Posted
- Oct 4
- 15 days ago
Career path
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About the company
Maffei Services
Individual & family services · 11 to 50 employees
What you'll do
- Perform in home consultations with customers from Tech generated and Marketed leads.
- Achieve 40% conversion on marketed leads and 60% conversion on tech generated leads.
- Responsible for leading department towards set production, revenue, and profit goals.
- Evaluate the results ensuring that finished product exceeds quality workmanship standards and expectations.
- Follow established processes achieving a high-level of Customer Satisfaction
- Maintain follow ups for assessment of results.
- Promote, support, and facilitate teamwork and foster a positive environment.
- Proven experience as a Leader or similar executive role
What you need
- Proven experience as a Leader or similar executive role.
Key skills
Customer focusedTeamwork
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Perks
- 100% Paid Medical Insurance
- Dental and Vision plans
- Life Insurance plan
- 401(k) with Company Match
- Short- and Long-Term Disability plans
- 7 Paid Holidays each year
See full description on company page, apply now
Read the full posting here
Are you proactive, focused on winning, and thrive in competitive situations? In both your personal and professional pursuits, are you incredibly driven to be the best you can be? Do you have the ability to be introspective and consider problems from multiple angles, but can also easily engage in conversation with others to externalize your own thoughts and allow them to externalize theirs? Is uncharted territory no problem for you? Do you get to the other side regardless of the obstacles? Do you love to mentor those you encounter as long as they show tenacity and willingness to learn? Are you an impatient and easily distracted person, changing priorities easily and quickly to suit the end goal?
A culture that rewards Hungry, Humble, and Smart
Autonomy, autonomy, and more autonomy. If there is a better way, we won’t stand in your way.
Open ended income. When we win, you win.
POSITION OVERVIEW
The Comfort Advisor acts as a client interface and problem solver. This individual will be responsible for overall effectiveness and profitability of the Installation department. This is an opportunity to lead a department of great people toward great results. We are looking for a well-rounded customer focused professional to help shape the future of our company.
DUTIES AND RESPONSIBILITIES:
Perform in home consultations with customers from Tech generated and Marketed leads.
Achieve 40% conversion on marketed leads and 60% conversion on tech generated leads.
Responsible for leading department towards set production, revenue, and profit goals.
Evaluate the results ensuring that finished product exceeds quality workmanship standards and expectations.
Follow established processes achieving a high-level of Customer Satisfaction
Maintain follow ups for assessment of results.
Promote, support, and facilitate teamwork and foster a positive environment.
Proven experience as a Leader or similar executive role
Compensation:
Excellent salary and bonus plan based on experience:
Benefits:
100% Paid Medical Insurance
Dental and Vision plans
Life Insurance plan
401(k) with Company Match
Short- and Long-Term Disability plans
15 Paid days off per year
7 Paid Holidays each year
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.