Commercial Data & Performance Analyst

Commercial Data & Performance Analyst Charlotte, NC About Odyssey Logistics Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world. Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long term partnership. What Sets Us Apart: Our work is complex, fast moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action. Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other. At Odyssey, you are not just part of a company; you are part of building what comes next. The Role: Work Model: Hybrid (in-office Monday – Thursday, remote on Fridays) Work Schedule: Monday – Friday, standard business hours (average 40 hrs/week) Travel Requirements: Yes, less than 10% Supervisory Responsibilities: No Reports to: VP, Strategy & Sales Operations *All applicants must be currently authorized to work in the United States. No relocation allowance will be considered unless specifically addressed. Summary / Primary Role: The Commercial Data & Performance Analyst turns pipeline, sales activity, and revenue data into clear, actionable insights for sales leaders and representatives across the enterprise. This role owns the analysis behind how Odyssey understands pipeline health, forecast accuracy, and sales performance, partnering closely with the Data Science team to keep that analysis grounded in reliable, well-governed data in support of sales leadership and teams across all Odyssey business units. What You’ll Do: We're looking for a detail-oriented analyst who can turn raw sales data into clear insight and present it confidently to audiences at every level of the organization. Pipeline & Performance Analysis Analyze pipeline, sales activity, and closed-revenue data from Salesforce.com to identify trends, risks, and opportunities across the sales funnel. Monitor and report on core commercial metrics, including pipeline coverage, conversion/win rates, sales cycle length, quota attainment, forecast accuracy, and activity trends. Reporting & Dashboard Development Build and maintain reporting and dashboards in Sigma Computing that give sales leaders and reps a clear, current view of performance. Translate raw data into insight-driven narratives — not just numbers, but what they mean and what to do about them. Stakeholder Partnership & Data Governance Partner with the Data Science team on metric definitions, data quality, and analytical requests. Flag data quality or Salesforce hygiene issues that affect reporting accuracy, and work with stakeholders to resolve them. Executive Support & Process Improvement Support sales leadership with ad hoc analysis for pipeline reviews, forecast calls, QBRs, and occasional executive reporting, presenting findings clearly to audiences ranging from individual sales reps to executive management. Continuously look for ways to improve reporting processes, tooling, and the way insight gets delivered to the field. What You Bring: Bachelor's degree in Business Analytics, Finance, Supply Chain, or a related field, or equivalent practical experience 2-3 years of experience in a similar analyst role (sales operations, revenue operations, commercial/business analytics, or related) Hands-on experience with a modern BI/analytics platform; Sigma Computing experience is preferred, though experience with Power BI, Tableau, Looker, or similar is acceptable Working knowledge of Salesforce.com or a comparable CRM, including pipeline/opportunity data structures, and a solid grasp of revenue and pipeline metrics (e.g., pipeline coverage, win rate, cycle length, forecast accuracy) Strong analytical and problem-solving skills with a high bar for data accuracy, and excellent verbal and written communication skills, comfortable adapting the message across audiences and org levels Experience in transportation, logistics, freight, or supply chain, familiarity with SQL, and experience using Claude or similar AI-assisted analysis tools are all a plus Compensation & Schedule Details: Bonus Eligible: Yes Commission Eligible: No No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States. Benefits: We offer a comprehensive and competitive compensation and benefits package, including: • A choice of medical plans with FSA and HSA options • Dental Insurance • Vision Insurance • Company-paid Life and Disability Insurance • 401(k) Plan with Company Match • Paid Time Off (PTO) and Company Holidays • Employee Assistance Program • Company Health & Wellness Program • Discounts with Preferred Vendors At Odyssey, we believe the best ideas come from people with different skills, experiences, and perspectives. We welcome applicants from all backgrounds and evaluate every candidate based on the qualifications needed for the role, while also valuing the unique strengths, curiosity, and fresh thinking each person brings. Our commitment to inclusion helps fuel innovation and enables us to deliver smarter, more creative solutions for our customers. We are proud to be a workplace where everyone is treated with respect, given equal opportunity to succeed, and encouraged to contribute in meaningful ways. All employment decisions are based on merit, without regard to race or ethnicity, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by federal, state, or local law. Visit us at: www.OdysseyLogistics.com/careers