Commercial HVAC Service Technician

Title: Commercial HVAC Service Technician Operating Company: Etairos Location: Memphis, TN FLSA Status: Non-Exempt Salary Range: $38.00-$45.00 per hour About: Etairos - A member of the AIR Control Concepts family. Etairos offers a comprehensive suite of sales, service and integration of equipment, as well as components and parts for commercial, institutional and industrial HVAC applications. We now represent over 30 of the highest caliber manufacturers, arming our clients with the resources to deliver every waterside, airside and refrigeration component required for typical commercial and industrial buildings, along with locally-stocked equipment and parts, all supported by factory-trained service technicians. Our focus is on the owning experience of HVAC equipment; ensuring comprehensive and holistic satisfaction from every stakeholder during every phase… from budgeting, design, and selection to installation, start-up, and preventive maintenance. Check out our website: Etairos HVAC | Etairos HVAC® Job Description: Etairos is seeking an experienced Commercial HVAC Service Technician to join our team. In this hands-on, field-based role, you'll be responsible for diagnosing, troubleshooting, maintaining, and repairing commercial HVAC equipment to ensure systems operate safely and efficiently. We're looking for someone who enjoys solving problems, takes pride in their work, and is comfortable working independently while providing excellent service to customers. You'll work with a variety of commercial HVAC systems, including rooftop units, packaged equipment, VRF systems, and other related equipment. Essential Duties and Responsibilities: Diagnose, troubleshoot, and repair mechanical, electrical, and control-related issues on commercial HVAC equipment. Perform preventative maintenance, inspections, adjustments, and repairs to ensure equipment operates safely and efficiently. Identify the root causes of equipment failures and recommend appropriate repairs or solutions. Service a variety of commercial HVAC systems, including rooftop units, packaged systems, VRF systems, and related equipment. Communicate with customers regarding equipment issues, recommended repairs, and service updates. Complete service tickets, work orders, and equipment documentation accurately and in a timely manner. Coordinate with dispatch, service management, and other technicians to ensure service calls are completed efficiently. Maintain a clean, organized, and properly stocked service vehicle. Follow all company, OSHA, and customer-site safety requirements. Participate in an on-call rotation to provide emergency service support when needed. Attend ongoing technical training to stay current with HVAC equipment, technologies, and industry practices. Provide occasional guidance and support to less-experienced technicians. Perform other service-related duties as assigned. Additional duties may be assigned as needed to support business operations; however, such duties will be reasonable, job-related, and consistent with the scope, level, and classification of the position. Work Environment & Physical Demands: This is primarily a field-based position that involves working at commercial customer locations, including rooftops, mechanical rooms, and active construction sites. Technicians should be comfortable standing, walking, climbing ladders, bending, crouching, and working in confined spaces. The position requires regularly lifting up to 50 pounds and occasionally lifting up to 100 pounds. Some overnight travel may be required depending on the jobsite location. Experience and Requirements: Required Experience servicing commercial rooftop units, packaged equipment, VRF systems, or similar HVAC equipment. EPA Universal Certification required. Ability to read and interpret wiring diagrams, electrical schematics, technical manuals, and equipment specifications. Strong mechanical and electrical troubleshooting abilities. Excellent problem-solving skills with the ability to work independently in the field. Strong communication and customer service skills. Valid driver's license with a clean driving record. Ability to meet applicable background check and drug screening requirements. Willingness to participate in an on-call rotation. Preferred 5–7 years of commercial HVAC service experience preferred, with a strong background in troubleshooting, diagnostics, maintenance, and repairs. Manufacturer-specific training or certifications preferred. Benefits: We offer a competitive and comprehensive benefits package, including: Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being. Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage. Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP). Professional Development – Ongoing training opportunities and support for continuing education. Potential company-provided tools, PPE, vehicle, phone, and uniforms. Employee referral bonus opportunities. The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications. The Company complies with disability laws and provides reasonable accommodations to qualified individuals.