Commercial Lending Servicing Specialist - Loan Trade Support

Wells Fargo

Charlotte, NCOn-siteFull time
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Location
Charlotte, NC
Work style
On-site
Job type
Full time
Posted
Oct 27
1 day ago
Career path

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About the company

Wells Fargo

Financial services · 10,001+ employees

At Wells Fargo, we’re more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place.

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What you'll do

  • Provide servicing activities for low to moderately complex commercial products
  • Coordinate resolution of open customer service issues
  • Provide customer service, loan and regulatory diligence
  • Evaluate and upload data into the systems of record
  • Review and negotiate basic loan servicing transactions
  • Serve as an escalation point in the resolution of client issues
  • Provide guidance and training to peers

What you need

  • 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through work experience, training, military experience, or education
  • Operations experience with the Commercial real estate product (preferred)
  • Commercial loan documentation, preparation or review experience (preferred)
  • Familiarity with Loan IQ (preferred)
  • Residential and commercial appraisal experience (preferred)
  • Sound analytical skills and ability to interpret and research loan origination, legal, or real estate documents (preferred)
  • Intermediate Microsoft Office skills (preferred)
  • Advanced verbal and written communication skills (preferred)

Key skills

Commercial Loan ServicingCommercial real estate productCommercial loan documentationLoan IQResidential and commercial appraisalSound analytical skillsMicrosoft OfficeVerbal and written communication

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See full description on company page, apply now

Read the full posting here
Why Wells Fargo Are you looking for more? Find it here. At Wells Fargo, we’re more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three - making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Commercial Lending Servicing Specialist to join our Loan Trade Support team as a part of our Corporate Investment Banking Lending Operations (CIBLO) division. This role will support the CRE & Syndicated Lending Operations Servicing team by processing agent notices including advances, payments, repricing, fee applications and all maintenance activities. Learn more about our career areas and lines of business at wellsfargojobs.com . In this role, you will: Provide servicing activities for low to moderately complex commercial products Coordinate all aspects of resolving open customer service issues and interact with internal and external customers Provide customer service, loan and regulatory diligence and ensure compliance with all bank policies, procedures, and regulatory requirements Evaluate and upload data into the systems of record Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs Review and negotiate basic loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications Serve as an escalation point in the resolution of client issues Provide guidance and training to peers Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Present recommendations for resolving low to moderately complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Operations experience with the Commercial real estate product Commercial loan documentation, preparation or review experience Familiarity with Loan IQ Residential and commercial appraisal experience Sound analytical skills and the ability to interpret and research loan origination, legal, or real estate documents Knowledge and understanding of builder, construction, or renovations lending Knowledge and understanding of the Flood Disaster Protection Act (FDPA) Ability to navigate multiple computer systems, applications and utilize search tools to find information Ability to work effectively in a fast-paced collaborative environment, while managing competing priorities Intermediate Microsoft Office (Word, Excel, and Outlook) skills Advanced verbal and written communication skills Job Expectations: Ability to work in office at posted location for a minimum of three days per week Ability to work from 8:30-5:30pm Position is not eligible for Visa sponsorship or transfer or a Visa sponsorship Primary Posting Locations: 1525 W W T Harris Blvd, Charlotte, North Carolina 28262-8522 Posting End Date: 1 Nov 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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