Communications Specialist
Wayne County Airport Authority
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- Location
- Detroit, United States
- Job type
- Full time
- Posted
- Oct 13
- 7 days ago
Career path
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About the company
Wayne County Airport Authority
Airlines/aviation · 501 to 1,000 employees
What you'll do
- Monitor, answer and initiate response to telephones, radios and alarms
- Answer incoming calls, determine their nature, gather critical information and dispatch resources
- Monitor security access, maintenance alarms, silent alarms, remote CCTV and other systems
- Enter information into dispatch, alarm, airfield, environmental and maintenance logging systems
- Provide pre-arrival instructions to callers awaiting an emergency response
- Provide preliminary first aid instructions before emergency medical resources arrive
- Test communications, alarm equipment and backup systems
Key skills
Computer aided dispatchFirst aid instructionsCLEMISLEINRemote CCTV
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Read the full posting here
Under the general direction of the Airport Response Center (ARC) Manager,
and the direct supervision of the Airport Response Center Supervisor, the Communications Specialist receives and dispatches emergency and routine calls for the Airport Authority Police, Fire, Security, Airfield Operations and Maintenance Departments.
Duties and Responsibilities
Monitors, answers and initiates response to telephones, radios, and alarms located in the ARCAnswers incoming calls, determines the nature of the call; gathers critical information from the caller and dispatches the proper resourcesMonitors security access control system, building maintenance alarm system, silent alarm systems, remote CCTV, and other systems used to detect unauthorized entry and maintain safety and security of the AirportEnters information into computer aided dispatch, alarm logging, airfield and environmental activities and maintenance logging systems Provides pre-arrival instructions to a caller awaiting an emergency response. Provides preliminary first aid instructions before emergency medical resources arriveTests communications, alarm equipment and backup systems to ensure serviceabilityEnters and retrieves information from government databases such as CLEMIS, LEIN and NCICInitiates the start up operation for the Airport's Emergency Command Center and Mobile Command Center upon direction from the ARC Manager