The Community Health Worker will conduct outreach and provide overdose education and naloxone distribution to at-risk populations, including those in jails and the community. They will also manage participant assessments, provide case management, and facilitate connections to essential health and social services.
Requirements overview
Candidates must have at least six months of full-time experience in direct service or community outreach, with a preference for those with a harm reduction background. A valid California driver’s license, reliable transportation, and the ability to pass a background check are required.
For over 50 years, Heluna Health has been a leader in population health, enhancing the health, wellness, and resilience of every community we serve. We partner with nonprofits, public health agencies, healthcare systems, and policymakers to eliminate disparities and address social determinants of health. Through innovative services and evidence-based programs, we strengthen health interventions across housing, nutrition, emergency preparedness, and drive systemic change to foster healthier futures for all.
Social ServicesHealthcareGovernment & Public Sector
Description
Through partnership with Community Health Project Los Angeles, the Los Angeles
County (County) Department of Health Services (DHS) Office of Diversion and
Reentry (ODR) Overdose Education and Naloxone Distribution (OEND) program
increases access to naloxone across the County. The aim of the OEND program is
to reduce overdose mortality rate by providing training and naloxone to people
who use County services and to those who are likely to be present at the scene
of an overdose. Because of the high mortality rates among people leaving
incarceration, one target population is the reentry population leaving LAC jails
or in their communities. OEND also provides field-based technical assistance
with multiple partner agencies to support the expansion of harm reduction
service provision across LA County. Naloxone is an opioid antagonist, which is
used to reverse the effects of an opioid overdose.
The Community Health Worker position supports all these efforts while also
engaging largely in direct service provision to at-risk populations.
This is a full-time benefitted position. Employment is provided by Heluna
Health.
The pay rate for this position is $29.06 per hour
ESSENTIAL FUNCTIONS
Jail In-Reach and Outreach
* Provide in-reach and/or outreach to those at risk of opioid overdose.
* Connect and engage participants in activities and services.
* Build and maintain trusting and open relationships with participants,
community organizations, leaders and resources.
* Provide overdose trainings to at risk individuals. These trainings will take
place in a variety of settings (mobile sites, jails, clinics).
* Ensure that mobile units are stocked and in working order.
Assessment
* Conduct initial assessment of participant strengths and needs. This includes
but is not limited to administering appropriate screening and/or assessment
tools.
* Assess participant eligibility/suitability for appropriate linkage and
referrals.
* Complete all necessary and required documentation, which includes Naloxone
tracking tool, demographics, and services provided.
* Compile and report summary program data on regular intervals as directed by
their supervisor.
* Maintain participant confidentiality and privacy by protecting participant
health information.
Social Support
* Establish and maintain non-judgmental, trusting and open relationships with
participants.
Care Coordination, Case Management, and System Navigation
* Provide appropriate referrals to necessary supports and services, including
housing, education, employment, substance use treatment, etc.
* Engage with participants in the most appropriate and accessible location,
which may include: the street, mobile units, hospitals, clinics, or other
community sites.
* Connect participants to needed resources within the Departments of Health
Services, Mental Health and Public Health, and other health and social
service providers.
* Facilitate connection to and engagement with a geographically and culturally
appropriate primary care home.
* Link participants experiencing homelessness to the Coordinated Entry System
(CES).
Cultural Mediation & Education of the Health and Social Service System
* Assist participants, families and significant others in understanding risk of
opioid overdose risk, prevention and response.
* Communicate information about health and social service systems.
* Continue to follow-up with participants to encourage engagement and ongoing
participation in and commitment to the program.
* Build trusting relationships and collaborate with other team members.
* In both formal and informal settings, educate and inform other health and
social service professionals about strengths and needs, as well as cultural
worldviews, experiences and perspectives of the community or communities in
which the CHW lives and works.
NON-ESSENTIAL FUNCTIONS
* Complete assignments and other duties as delegated in a competent and timely
manner.
* Assure that all guidelines and criteria are met.
* Communicate clearly, professionally and effectively with fellow team members.
* Participate in team building efforts to promote positive interpersonal
relationships with team members.
JOB QUALIFICATIONS
Education/Experience
* Six months of full-time experience providing direct services to or working
with the public or with community groups. Some examples of qualifying
experience are conducting outreach, interviewing clients or patients
concerning health or social service matters, answering questions, and
providing information about health, mental health, and social services to
clients or patients. Applicants with harm reduction background are preferred.
Relevant Work and Lived Experience
* Lived experience in one or more of the communities of focus: people
experiencing homelessness, people coming out of incarceration, people who use
drugs.
* Member of the community, close affiliation, or shared life experience with
the community being served.
* Ability to work appropriately and effectively within a variety of communities
with varying populations.
* Potential or demonstrated community leadership.
* Experience working with medically and socially complex individuals.
Certificates/Licenses/Clearances
* A valid California driver’s license, proof of vehicle insurance, and reliable
transportation when needed to carry out job-related essential functions.
* Successful background check clearance
Other Skills, Knowledge, and Abilities
* Existing relationships and trust within communities of focus.
* Familiarity working with or navigating within the health and social services
system, preferably as a result of lived experience.
* Ability to build and maintain trusting relationships with community
stakeholders and health and social service providers.
* Ability to work independently in a constantly changing environment.
* Personal strength, resilience, and stability to allow the CHW, with support
of supervisor and work team, to face very challenging situations and avoid
re-traumatization and vicarious trauma.
PHYSICAL DEMANDS
* Stand Frequently
* Walk Frequently
* Sit Frequently
* Handling / Fingering Occasionally
* Reach Outward Occasionally
* Reach Above Shoulder Occasionally
* Climb, Crawl, Kneel, Bend Occasionally
* Lift / Carry Occasionally - Up to 50 lbs
* Push/Pull Occasionally - Up to 50 lbs
* See Constantly
* Taste/ Smell Not Applicable
Frequency Key:
* Not Applicable - Not required for essential functions
* Occasionally (0 - 2 hrs/day)
* Frequently (2 - 5 hrs/day)
* Constantly (5+ hrs/day)
WORK ENVIRONMENT
General Office Setting, Indoors Temperature Controlled
APPLICATION PROCEDURES
Include a resume with the online job application.
EEOC STATEMENT
It is the policy of Heluna Health to provide equal employment opportunities to
all employees and applicants, without regard to age (40 and over), national
origin or ancestry, race, color, religion, sex, gender, sexual orientation,
pregnancy or perceived pregnancy, reproductive health decision making, physical
or mental disability, medical condition (including cancer or a record or history
of cancer), AIDS or HIV, genetic information or characteristics, veteran status
or military service.