Community Support Specialist

About Entrust Community ServicesAt Entrust Community Services, we are dedicated to transforming lives by creating meaningful opportunities for individuals of all abilities. Through our innovative Life Coaching System, we empower those we serve to achieve personal growth, independence, and an improved quality of life.It is our mission to enhance the quality of life for individuals by providing the tools and support they need to thrive.We envision a future where communities fully embrace and support individuals of all abilities as valued, contributing members of society. Our goal is to foster inclusive environments that celebrate diversity in the workforce and social structures, setting a model for other communities across the state and nation.Key ResponsibilitiesParticipant Support & TrainingProvide individualized, one-on-one job coaching and on-site support based on participant service plansOrient new participants to work sites and community settingsTeach self-management and independent living skillsDeliver transportation and mobility training to support community accessProgram ImplementationDevelop, implement, and adjust training plans to meet participant goalsConduct task analyses and identify effective learning strategiesTrain participants in job duties using safe, efficient, and structured techniquesAssist with tasks, when necessary, until accommodations are establishedCollaboration & AdvocacyWork with employers, supervisors, and coworkers to support workplace inclusionRecommend job modifications, restructuring, or accommodationsEducate community members and employers on supporting individuals with disabilitiesPromote independence by gradually transitioning support to natural workplace supportsMonitoring & DocumentationTrack and document participant progress (case notes, logs, evaluations)Monitor service plans and recommend adjustments as neededParticipate in team meetings and communicate updates to the Service Delivery TeamMaintain accurate and timely reports and documentationAdditional DutiesAdvocate for participant rights and inclusion in the communityAssist with tours, attendance tracking, and program support activitiesMaintain consistent communication with Case ManagersQualificationsKnowledge of:Developmental disabilities, mental illness, and/or traumatic brain injuriesBehavior modification and training techniquesJob and workplace accommodationsCommunity resources and employment programsSkills & Abilities:Strong communication skills (verbal and written)Ability to assess strengths and match individuals to employment opportunitiesEffective problem-solving and independent decision-makingExperience documenting service delivery and progress notesAbility to transport participants using personal or company vehiclesEducation & ExperienceHigh School Diploma or GED (required)At least 1 year of experience working with individuals with disabilities (preferred)Experience in industrial or service-related work (preferred)Certifications & RequirementsValid Washington State Driver’s LicenseProof of auto insurance Ability to pass background check and drug screeningFirst Aid/CPR certification (preferred)BenefitsMedical, Dental, and Vision Insurance401(k) Retirement Plan MatchLife and AD&D InsuranceVacation, Sick, Holiday, and Extended Sick LeaveEmployee Assistance ProgramEmployee Discount ProgramCompensationThe anticipated hourly pay range for this position is $21.42 to $26.04. Actual compensation will be determined based on a variety of factors, including but not limited to an individual's skills, qualifications, experience, education, training, and the organization's business needs. Compensation decisions are made on a case-by-case basis, taking into consideration the unique circumstances of each candidate. Consistent with our compensation practices, new hires are typically not placed at or near the top of the pay range.Physical RequirementsAbility to perform medium work (lifting up to 25 lbs occasionally)Frequent standing, walking, bending, and reachingWork in a variety of settings (office, community, indoor/outdoor job sites)Work EnvironmentCombination of office, community, and job site settingsUse of computers, phones, company vehicles, and training equipmentCollaboration with participants, employers, and interdisciplinary teamsDrug-Free Workplace NotificationEntrust Community Services is committed to maintaining a safe and drug-free workplace. In accordance with Washington State law and company policy:Entrust Community Services prohibits the unlawful manufacture, distribution, dispensation, possession, or use of controlled substances in the workplace.Applicants must understand that compliance with this policy is a condition of employment.By submitting this application, you acknowledge that Entrust Community Services operates as a drug-free workplace and may require drug testing as part of the pre-employment process or during employment under certain circumstances.