Complaint Specialist

About As part of our Operations team, you’ll play a key role in ensuring trust and satisfaction among our global community of watch enthusiasts, buyers, and sellers. You’ll take ownership of complex customer cases, resolve disputes with fairness and empathy, and represent Chrono24’s values in every interaction. What you can expect $1c What sets you apart $1d What we offer At Chrono24, you’ll be part of a team that connects millions of watch lovers worldwide. We believe in transparent communication, fair decisions, and creating trust - not just between buyers and sellers, but also among our colleagues.Here, you’ll find:An open, international work culture that values initiative and collaboration.Continuous learning through training sessions and product knowledge workshops.The chance to grow in an environment where expertise, empathy, and quality matter as much as results.If you’re looking for a role that combines customer communication, analytical problem-solving, and a passion for watches - we’d love to hear from you. Diversity@Chrono24: We believe in the power of diversity. We stand for a dynamic company culture with flat hierarchies and strong team spirit. We are growing fast - and love pushing beyond our limits. By actively shaping our future, we create an inspiring and attractive work environment.Do you want to be part of it? Then apply now and become a valuable member of our team in a company that keeps growing - with you!