The contractor will manage day-to-day content requests, archive quality control, and copyright registration tasks to ensure system integrity. They will also coordinate with vendors and internal stakeholders to support content lifecycle operations and litigation-related documentation.
Requirements overview
Candidates should possess strong organizational skills and attention to detail when managing files and metadata across multiple systems. Experience with digital asset management, copyright processes, or publishing operations is preferred.
Key skills
Digital Asset ManagementCopyright RegistrationContent Management SystemsFile FulfillmentMetadata ManagementQuality ControlVendor CoordinationArchivingLitigation SupportData ReportingErrata DocumentationIntellectual Property AdministrationOrganizational SkillsWritten CommunicationAttention To Detail
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We deeply believe in the power of books to connect people, amplify diverse voices, create meaningful change, and make a lasting impact in the world.
Macmillan Publishers is a leading publishing company and home to some of the world's most cherished authors and creators. We are firmly committed to our employees, authors, and core values — and strive to build a culture that is inclusive of diverse voices and perspectives throughout all levels of the company. Our U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children’s Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group.
Macmillan Publishers is an Equal Opportunity Employer committed to reflecting a broad representation of differences — race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, age, family status, economic background and status, geographical background and status, and perspective — in our workplace.
Macmillan Learning is a privately-held, family-owned digital learning company
that inspires what's possible for every learner. Our tools, content, and
services are grounded in research and designed to support learning, wherever and
however it takes place. To learn more, please visit our newsroom or
macmillanlearning.com.
This is a contractor opportunity and does not constitute an offer of employment
with Macmillan Learning.
Our Content Systems Workflow team needs additional support to keep pace with
file fulfillment, archiving, and copyright operations across the business. In
this role, you'll help manage the day-to-day flow of content requests, archive
quality control, and copyright registration tasks that keep our content systems
running smoothly. You'll work closely with internal stakeholders and external
vendors, providing steady operational support for a team that touches nearly
every part of the content lifecycle.
Reporting to the Sr. Content Manager, Workflow Optimization, your work directly
supports the accuracy, accessibility, and legal integrity of Macmillan
Learning's content assets.
Scope of Services
* You'll coordinate file fulfillment requests, including international
requests, and locate content files as needed.
* You'll manage relationships with Electronic File Request vendors to ensure
timely and accurate delivery.
* You'll conduct DAM archiving quality control, including metadata review and
archive board maintenance.
* You'll support vendor review processes tied to digital asset management.
* You'll coordinate the copyright registration process, including deposit copy
management and end-to-end tracking.
* You'll assist with business support tasks such as content reports and errata
documentation.
* You'll support litigation-related work, including file gathering and
copyright research.
* You'll assist with CMS collection management to support common stakeholder
searches.
* You'll provide Coursera support by pulling relevant data and content files.
Expected Deliverables and Outcomes
* File Fulfillment Tracking: Timely, accurate responses to file requests,
including international requests, with clear vendor coordination records.
* DAM Archive QC Reports: Completed metadata and archive reviews, with an
up-to-date vendor review board.
* Copyright Registration Tracking: Organized, end-to-end tracking of
registration status and deposit copy management.
* Business & Litigation Support Documentation: Accurate content reports, errata
logs, and litigation-related file and research packages.
* CMS & Coursera Data Support: Reliable collection searches and data/file pulls
to support stakeholder and Coursera requests.
Required Capabilities
* Demonstrated attention to detail when managing files, metadata, and records
across multiple systems.
* Strong organizational skills, with the ability to track multiple requests and
processes simultaneously.
* Ability to handle sensitive or confidential materials, including
litigation-related content, with discretion.
* Effective written communication for reports, documentation, and vendor
coordination.
Preferred Capabilities
* Familiarity with digital asset management (DAM) systems and archiving
workflows.
* Experience with copyright registration processes or intellectual property
administration.
* Familiarity with content management systems (CMS) and collection search
tools.
* Experience supporting publishing, educational content, or edtech operations.
Engagement Parameters
* Engagement type: Contractor
* Duration: 9 months (6/29/26 – 3/31/27)
* Time commitment: 20 hours/week
* Location: Remote
* Compensation: $30.00/hour
Macmillan•United States