Copier Service Technician
GFI Digital
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- Location
- Mt. Vernon, IL
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 12
- 7 days ago
Career path
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About the company
GFI Digital
Computer hardware · 201 to 500 employees
GFI Digital is an industry-leading provider of office technology solutions, helping businesses thrive for over 25 years. From managed IT and print solutions to networking, security, and unified communications, we make technology simple and impactful for our clients. Our success is driven by our people, and we’re committed to creating an environment where employees can grow, learn, and build long-term careers. If you’re looking for a company that truly cares about its people and its customers, GFI Digital is for you.
What you'll do
- Install, service, and repair office equipment at customer sites, including troubleshooting and replacing components.
- Manage parts inventory, meet productivity standards, and follow problem escalation procedures.
What you need
- Requires mechanical and technical aptitude, excellent customer-facing skills, a positive attitude, a valid driver’s license, and a clean driving record.
- Candidates should have attention to detail, strong organization, a customer-focused attitude, and be self-motivated team players.
Key skills
Mechanical and technical aptitudeCustomer-facing skillsValid driver’s licenseClean driving recordAttention to detailHigh level of organizationCustomer focused attitudeHighly self-motivatedIdeal team player
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Perks
- 401(k) with company match
- Referral bonus program
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Life Insurance coverage
- Paid Time Off
- Sick Time Off
See full description on company page, apply now
Read the full posting here
Why GFI? GFI Digital is an industry-leading provider of office technology solutions, helping businesses thrive for over 25 years. From managed IT and print solutions to networking, security, and unified communications, we make technology simple and impactful for our clients. Our success is driven by our people, and we’re committed to creating an environment where employees can grow, learn, and build long-term careers. If you’re looking for a company that truly cares about its people and its customers, GFI Digital is for you. Copier Service Technician Job Summary Job Type: Full Time We provide both classroom and on the job training to qualified candidates. We also provide a competitive hourly wage, a rich performance based monthly bonus program, company provided vehicle, cellphone and laptop. Qualifications · Mechanical and technical aptitude is required. · Excellent customer-facing skills and a positive attitude are a must. · Candidates must have a valid driver’s license and a clean driving record. · Precise attention to detail, high level of organization and customer focused attitude. · Highly self-motivated, directed, and an ideal team player Responsibilities · The Service Technician is responsible for the onsite installation, service and repair of a variety of office equipment · This position requires traveling to and from customer sites to troubleshoot, repair and replace components as necessary · Maintain, manage and reconcile personal parts inventory · Meet or exceed appropriate productivity standards relative to assigned products · Understand and utilize problem escalation procedures Classroom/On-The Job Training · Complete all assigned online computer-based training · Demonstrate appropriate technical skills for repair and service of designated equipment which includes installation and customer training · Attend scheduled training to acquire or increase working knowledge relative to service and repair of office equipment Benefits & Perks We believe in taking care of our team both professionally and personally. That’s why we offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Financial & Retirement 401(k) with company match to help you plan for the future Referral bonus program. Get rewarded for bringing great people to the team. Health & Wellness Medical, Dental, and Vision Insurance Health Savings Account (HSA) Flexible Spending Account (FSA) Life Insurance coverage Employee Assistance Program (EAP) for confidential counseling and support services Paid Time Off starting on your hire date Sick Time Off Employee Discount Program for added savings #LI-LD1