Costing Specialist Manufacturing Industry Experience Needed
Alloy Fasteners
- Location
- Cranston, RI
- Job type
- Full time
- Posted
- Oct 22
- 2 days ago
Career path
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About the company
Alloy Fasteners
Building materials · 201 to 500 employees
With a rich history of over 68 years in business, our company prides itself on excellence and dedication. We offer a comprehensive benefits package and provide training to the right candidate who demonstrates a strong work ethic and excellent account service skills.
What you'll do
- Learn our manufacturing operations and translate that knowledge into accurate product costing/quoting.
- Build and maintain sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide support and solutions to customers in alignment with our customer service policies and guidelines in a friendly and professional manner.
- Identify and assess customer needs to ensure satisfaction.
- Perform general office administration support.
- Skills Needed:
- Minimum of 2 years of customer support experience.
- Strong ability to understand technical information and translate it into costing.
- Mechanically inclined; Machine Tool Background preferred.
- Ability to read basic prints.
- Proficiency in Excel.
- Capability to learn industry specifications and research standards.
- Quick learning and adaptability.
- Patience in learning the quoting process.
- Effective telephone communication skills with the ability to discuss and resolve customer issues.
- Ability to build and maintain rapport with customers to provide exceptional service.
- Ability to multi-task, prioritize, and manage time effectively.
- Proficiency in Microsoft Office Suite.
- Strong attention to detail.
- Positive and professional demeanor.
- ERP software or manufacturing accounting experience is a plus.
- What We Offer: This position will provide the successful candidate with the opportunity to learn new skills, work as part of a team, and build a career. Our benefits package includes:
- Health, dental, and vision insurance.
- Paid holidays, vacation days, and sick days.
- 401K plan.
- Additional Information:
- Our company remains open as an essential business, serving our communities by delivering critical supplies.
- Salary is commensurate with experience and proven ability.
- This is a full-time position on the first shift.
- As an EOE/AA employer, our company will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
- If you believe this job could be the perfect fit for you, apply today! We look forward to meeting you!
What you need
- Minimum of 2 years of customer support experience
- Strong ability to understand technical information and translate it into costing
- Ability to read basic prints
- Proficiency in Excel
- Proficiency in Microsoft Office Suite
- Mechanically inclined; Machine Tool Background (preferred)
- ERP software or manufacturing accounting experience (preferred)
Key skills
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Perks
- Vision insurance
- Paid holidays
- Vacation days
- Sick days
- 401K plan
See full description on company page, apply now