Credit & Collections Specialist
Black Box
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- Location
- United States
- Job type
- Full time
- Posted
- Oct 27
- 4 days ago
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Career path
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About the company
Black Box
Media production · 11 to 50 employees
What you'll do
- Conduct collections outreach and obtain payment commitments.
- Resolve customer billing disputes by engaging respective internal and external stakeholders
- Collaborate with respective teams to identify potential bad debts
- Evaluate credit applications and recommend credit limits.
- Ensure compliance with GAAP, company policies, and government regulations.
- Support risk management and process improvement initiatives.
- Maintain accurate financial records and assist in tax certificate collection.
- 5+ years of credit & collections experience in a B2B environment.
- Strong understanding of credit practices, commercial credit law, and bankruptcy law.
- Excellent negotiation, problem-solving, and communication skills.
- Ability to work in a fast-paced, high-pressure environment.
- Previous ERP experience is required; YayPay and SAP experience is preferred, but not required.
- Proficiency in Microsoft Excel, Word, and Outlook.
- Bachelor’s degree or equivalent experience preferred.
What you need
- Strong problem-solving skills
- Expertise in commercial, B2B and B2G credit and collections
- Ability to engage with customers professionally to drive timely payments
Key skills
Problem-solving skills
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Read the full posting here
We are seeking a Credit & Collections Specialist to join and support our global services organization (GSI) at Black Box. This crucial role involves conducting collection calls, resolving customer disputes, negotiating payment terms, and ensuring compliance with credit policies while maintaining accurate financial records. The ideal candidate has strong problem-solving skills, expertise in commercial, B2B and B2G credit and collections, and the ability to engage with customers professionally to drive timely payments.