CSR Customer Service Representative 2nd
Gas Express
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- Location
- N Little Rock, AR
- Work style
- On-site
- Job type
- Part time
- Posted
- Oct 26
- 2 days ago
Career path
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About the company
Gas Express
Retail · 501 to 1,000 employees
What you'll do
- Provide excellent customer service in all interactions
- Follow all cash handling policies
- Restock store items as directed
- Plus sell to every customer
- Provide training assistance to new CSRs
- Submit grocery orders for assigned sections or categories
- Complete reports assigned by the Store Manager
- Inspect store facilities and equipment for safety and cleanliness
What you need
- Outstanding customer service skills
- Basic computer skills
- Be well organized and manage time well
- Possess good people interaction skills
- Be available to work all shifts and all days of the week
- High School diploma or GED (preferred)
Key skills
customer service skillsbasic computer skillswell organizedmanages time wellpeople interaction skillsteam player
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Job Type
Part-time
Description
Summary
: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the
Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.
Essential Sales Duties and Responsibilities
Provide Excellent Customer Service Skills in all interactions
Ensure all Cash handling policies are followed explicitly.
Restock all store items as directed by Store Manager or customer needs.
Plus sell to every Customer, regardless of what they purchase.
Perform all duties related to serving our customers.
Provide training assistance to new CSR’s.
Provide prompt, courteous customer service and resolve customer issues on shift.
Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
Front and face all product to create a visually attractive display for our customers
Review, complete and suggest changes to all build-to’s.
Provide feedback for the fast food service area of the store.
Complete reports assigned by the Store Manager.
Accept applications to be considered for employment.
Follow company procedures when working with vendors including checking in order and verifying quantities.
Adhere to all company policies and procedures.
Prepare and finalize shift close-out reports.
Inspect store facilities/equipment for safety, cleanliness and proper working order.
Complete all price changes and promotional price changes.
Document and report a safety incident or injury.
Document and report a maintenance request.
The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.
Requirements
Minimum Qualifications and Prerequisites
High School diploma or GED preferred.
Outstanding customer service skills.
Have reliable transportation and can arrive at the store on time.
Has a positive attitude and promotes the company and is a team player.
Must have basic computer skills.
Must be well organized and manages time well.
Possess good people interaction skills.
Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.