Customer Experience Specialist

Aloha

Mckinney, TXOn-siteFull time

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Pay: $24; an hour
Location: Mckinney, TX
Work style: On-site
Job type: Full time
Posted: Oct 13; 7 days ago

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About the company

Aloha

Internet · 2 to 10 employees

Aloha is a healthcare SaaS company helping providers elevate the patient experience through automation and AI-driven technology — replacing outdated workflows with seamless, personalized engagement so providers can focus on patient care. We've made the Inc. 5000 list for seven consecutive years (2020–2026), and we're gearing up for our biggest growth chapter yet.

Aloha on LinkedIn

What you'll do

Connect customers with the right point of contact, answer basic account questions, and manage Salesforce queues.

What you need

Requires the ability to thrive in a fast-paced, team-based environment, polished communication, listening, and presentation skills, and a self-motivated, enthusiastic approach with a growth mindset.

Key skills

communicationlisteningpresentation skillsSalesforceteam-based environmentgrowth mindset

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Perks

Weekly In-House Chiropractic Care
4 Company Provided Lunches Weekly
Dog-friendly office
Matching 401(k) up to 4%
Short-term Disability
Life Insurance

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Read the full posting here

About Aloha Aloha is a healthcare SaaS company helping providers elevate the patient experience through automation and AI-driven technology — replacing outdated workflows with seamless, personalized engagement so providers can focus on patient care. We've made the Inc. 5000 list for seven consecutive years (2020–2026), and we're gearing up for our biggest growth chapter yet. We're looking for driven people who want to help us get there! Check out our products · Meet the team About the role Compensation: $24.00/hour base + Monthly Performance Bonuses Growth: Up to a 2.5% pay raise every 6 months Perks for standout team members: Professional growth opportunities, fun company events, and the chance to earn company-wide bonuses and recognition! Location: On-site in McKinney, TX Why join Aloha? Weekly In-House Chiropractic Care 4 Company Provided Lunches Weekly Dog-friendly office Employer-paid Medical, Dental, Vision, and Life Insurance Benefits Matching 401(k) up to 4% Flexible Vacation & Paid Time Off Short-term Disability and Life Insurance As a Customer Experience Specialist , you'll sit at the center of our customer experience: connecting customers with the right point of contact, answering basic account questions, and managing our Salesforce queues. It it a great launchpad into customer success, technical support, or even account management. Qualifications Ability to thrive in a fast-paced, team-based environment. Possess polished communication, listening, and presentation skills. Self-motivated and enthusiastic with a growth mindset.