Customer Experience Specialist I
Protective Industrial Products (PIP)
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- Location
- Latham, NY
- Job type
- Full time
- Posted
- Oct 26
- 1 day ago
Career path
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About the company
Protective Industrial Products (PIP)
Consumer goods · 51 to 200 employees
What you'll do
- Deliver exceptional service through phone, email, and chat interactions
- Help customers resolve order concerns
- Help customers resolve returns
- Help customers resolve shipping issues
- Help customers resolve pricing discrepancies
What you need
- High School Diploma required; Associate degree preferred
- Previous customer service experience preferred
- Education: a high school diploma or an associate degree
Key skills
Communication skillsInterpersonal skillsBasic computer proficiencyMicrosoft OutlookWeb-based applicationsAttention to detail
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Read the full posting here
Customer Experience Hiring Event
December 10, 2026 | 12:00 PM - 3:00 PM
25 British American Blvd
Interview On the Spot!
Looking for a rewarding career where you can make a difference for customers every day? Join our hiring event to meet the team, learn about the role, and interview with us during the event.
Customer Experience Specialist
As a Customer Experience Specialist, you'll deliver exceptional service through phone, email, and chat interactions. You'll help customers resolve order concerns, returns, shipping issues, pricing discrepancies, and more, ensuring a seamless customer experience from start to finish.
What You'll Bring
✅ Passion for helping customers and solving problems
✅ Strong communication and interpersonal skills
✅ Ability to thrive in a fast-paced team environment
✅ Attention to detail and commitment to quality service
✅ Basic computer proficiency, including Microsoft Outlook and web-based applications
Preferred Qualifications
High School Diploma required; Associate degree preferred
Previous customer service experience preferred
Why Attend?
Meet our team and learn about our culture
Explore career opportunities
Interview on-site
Potential to move quickly through the hiring process
Ready to grow your career in customer experience? We look forward to meeting you on December 10th!
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