Customer Service Coordinator

Arconic

Springdale, AROn-siteFull time

Join the waitlist to apply Save this job

Invite-only right now: save jobs, track applications, build tailored resumesAlready have an account? Log in

Location: Springdale, AR
Work style: On-site
Job type: Full time
Posted: Sep 30; 19 days ago

Build resume Build cover letter Generate interview prep

Career path

See where this role leads

Jigup maps the next three moves from a job like this one, with the titles and the skills each step asks for.

Join the waitlist

About the company

Arconic

Consumer goods · 10,001+ employees

At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.

Arconic on LinkedIn

What you'll do

Order Processing and Order Management
Review customer orders and purchases
Coordinate order status – placing an order in Estimating, Order Entry, and Takeoff statuses
Send orders to manufacturing based on standard practices
Work with our ordering system and release orders to manufacturing
Adjusting prices based on established guidelines
Interact with customers and Sales Representatives
Work with customers on processing, scheduling, order changes, product issues, and customer claims.
Utilize, or develop, knowledge of product and price book
Interact and coordinate with internal resources on projects

What you need

High School diploma or equivalent (G.E.D.) from an accredited institution
Minimum of 2 years' work experience in a customer service role
Employees must be legally authorized to work in the United States.  Verification of employment eligibility will be required at the time of hire.  Visa sponsorship is not available for this position.
Associates degree from an accredited institution
Commercial or residential construction industry experience
This position will operate in person in a professional office environment in Springdale, AR.
Monday – Friday
Full-time, non-exempt
Comprehensive health, dental, and vision insurance
401(k) with company match
Generous paid time off and flexible work schedules
Referral Program
Employee Assistance Program
Opportunities for continuous learning and career advancement
Education: a high school diploma or an associate degree

Key skills

Customer service skillsdata entry skillsMicrosoft OfficeExcelAccessOutlooktime managementorganizationattention to detailcommunication skills

Keywords for your resumePro

The words this employer's screening is likely to look for.

This job lists resume keywords

The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.

Join the waitlist

Perks

health, dental, and vision insurance
401(k) with company match
paid time off
flexible work schedules
Referral Program
Employee Assistance Program
continuous learning
career advancement

See full description on company page, apply now

Read the full posting here

Arconic is currently in search of Customer Service Coordinator to join our Kawneer team based in Springdale, AR . At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization. Job Summary: Kawneer, a global leader in architectural aluminum systems and products, is looking for a Customer Service Coordinator to join our energetic and innovative team! As a Customer Service Coordinator (CSC), you’ll be at the heart of our operations, handling order processing, coordinating with various departments to resolve issues, and contribute to our reputation for excellence. Under the general direction of the CSC Supervisor, your primary responsibility will be to review, and enter, customer purchase orders by using proprietary software. Your role is key in building and maintaining strong relationships with our customers. In this role, you will: Order Processing and Order Management Review customer orders and purchases Coordinate order status – placing an order in Estimating, Order Entry, and Takeoff statuses Send orders to manufacturing based on standard practices Work with our ordering system and release orders to manufacturing Adjusting prices based on established guidelines Interact with customers and Sales Representatives Work with customers on processing, scheduling, order changes, product issues, and customer claims. Utilize, or develop, knowledge of product and price book Interact and coordinate with internal resources on projects You have: (required) High School diploma or equivalent (G.E.D.) from an accredited institution Minimum of 2 years' work experience in a customer service role Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. Exceptional Candidates also have: (preferred) Associates degree from an accredited institution Commercial or residential construction industry experience Work Setting & Location: This position will operate in person in a professional office environment in Springdale , AR. Schedule: Monday – Friday Job Type: Full-time, non-exempt Benefits and Perks: Comprehensive health, dental, and vision insurance 401(k) with company match Generous paid time off and flexible work schedules Referral Program Employee Assistance Program Opportunities for continuous learning and career advancement Essential Skills: Competent computer capabilities including data entry skills and adeptness in Microsoft Office (Excel, Access, Outlook). Customer service skills including prompt response time and documentation Excellent time management and organization with attention to detail Ability to work in a team environment in a professional office setting Exceptional communication skills (verbal and written) including ability to follow written and verbal instructions. Self-starter that can multi-task, and excel, in a fast-paced environment with deadlines Construction or architectural industry experience a plus Also note: 0% travel requirement