Customer Service Management Trainee

Uline

Anaheim, CAOn-siteFull time

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Pay: $29 to $34; an hour
Location: Anaheim, CA
Work style: On-site
Job type: Full time
Posted: Oct 15; 4 days ago

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About the company

Uline

Wholesale · 5,001 to 10,000 employees

Uline is North America's leading distributor of shipping, packaging and industrial supplies. Our family-owned company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience. Uline’s dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service.

Uline on LinkedIn

What you'll do

Manage and develop a team of customer service representatives by setting goals and providing performance feedback.
Review and improve department procedures to ensure the delivery of high-quality customer service.

What you need

Requires a bachelor's degree and a strong track record of customer-focused service.
Prior leadership or management experience is considered a plus.
Education: a bachelor's degree

Key skills

Customer serviceTeam leadershipPerformance managementGoal settingConstructive feedbackProcess improvementAttention to detailTeamwork

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Perks

Health insurance
401(k) with 6% employer match
Bonus programs
Paid holidays
Paid time off
Tuition assistance program
Fitness center

See full description on company page, apply now

Read the full posting here

Customer Service Management Trainee Pay from $29 to $34 per hour with significant growth and earning potential! California Branch 4810 South Hellman Avenue, Ontario, CA 91762 A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now! Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Full-Time Hours: 2nd Shift schedule Position Responsibilities Master all aspects of customer service management through a comprehensive hands-on training program. Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback. Review department procedures and standards to identify areas for improvement. Minimum Requirements Bachelor’s degree. Strong track record of customer-focused service, teamwork and attention to detail. Prior leadership / management experience is a plus. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern facilities. First-class fitness center and nearby walking path. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-JW2 #LI-CA001 (#IN-CAMANC) #ZR-CACS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!