Customer Service Rep
Culligan Ultrapure
- Location
- Waterloo, IA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 23
- 2 days ago
Career path
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About the company
Culligan Ultrapure
Consumer services · 201 to 500 employees
Culligan Ultrapure is part of the trusted Culligan Water family, serving communities across Minnesota, Indiana, Arizona, Missouri, Iowa, Michigan, and Texas since 1962. We are a proud leader in water purification and softening, providing solutions for residential, commercial, and industrial customers. With 40 locations and decades of expertise, we’re passionate about making a positive impact through better water!
What you'll do
- Assist customers
- Answer incoming calls
- Schedule service appointments and route deliveries for bottled water and salt
- Maintain and enter data in NetSuite
- Support basic collections and bookkeeping tasks
What you need
- Ability to occasionally lift 40 lbs
- Excellent customer service skills
- Basic Microsoft Excel experience
- Basic understanding of general service installation duties
- General accounting knowledge for resolving billing issues and reducing account receivable delinquency
- Basic understanding of Accounts Payable process
- Associate degree (preferred)
- Route scheduling experience (preferred)
Key skills
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Perks
- Health, dental, and vision coverage
- Paid holidays
- PTO
- 401k matching
- Employee referral program
- customer referral bonuses
- Education assistance
See full description on company page, apply now