Customer Service Rep - Phone Coordinator

THE BEST PLUMBING GROUP LLC

Pinellas County, FloridaRemote OKFull time

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Pay: $16 to $22; an hour
Location: Pinellas County, Florida
Work style: Remote OK
Job type: Full time
Posted: Oct 26; 1 day ago

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About the company

THE BEST PLUMBING GROUP LLC

Construction · 51 to 200 employees

Best Plumbing provides residential, commercial and MF design, build and on-going service work for the life of your project. We also offer sewer and storm installation and repair, drain cleaning and a retail showroom. Since 1968, we have served the King, South Snohomish and North Pierce counties in Washington.

THE BEST PLUMBING GROUP LLC on LinkedIn

What you'll do

The role involves managing incoming company calls, responding to emails and voicemails, and directing inquiries to the appropriate team members.
Additionally, the coordinator will update customer information and maintain organized records within the company systems.

What you need

Candidates should possess a positive attitude, clear communication skills, and basic computer proficiency.
While training is provided, previous experience in customer service or office administration is considered a significant advantage.

Key skills

Customer serviceCommunication skillsOrganizationComputer skillsAttention to detailTeamworkProblem solvingProfessionalismTime management

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Perks

Opportunity to grow
Great team
Paid time off

See full description on company page, apply now

Read the full posting here

Benefits: Opportunity to grow Great team that supports each other Paid time off Are you friendly, dependable, and comfortable talking with people? Join TB Plumbing’s supportive office team! We’re looking for a customer service representative to help keep our calls, messages, and customer information organized. What you’ll do: Answer incoming company calls with a friendly, professional attitude. Help callers with basic questions and direct calls to the appropriate team member. Return missed calls and follow up on messages. Review and respond to emails and voicemails. Update customer information and notes in our systems. Work with the office team to keep communication running smoothly. What we’re looking for: A positive attitude and clear communication skills. Someone reliable, organized, and willing to learn. Basic computer skills and attention to detail. A team player who can stay calm and helpful in a busy days. Training is available! Customer service or office experience is a big plus Pay:$16–$22 per hour based on experience and performance You’ll join a team that values clear communication, teamwork, and helping each other succeed. Flexible work from home options available.