Customer Service Rep
Valence Surface Technologies
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- Location
- Lynwood, CA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 26
- 2 days ago
Career path
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About the company
Valence Surface Technologies
Aviation & aerospace · 1,001 to 5,000 employees
What you'll do
- Review the MRP system to ensure customer order due dates align with required delivery dates
- Verify customer purchase orders against internal work orders
- Provide customers with order status updates within the allotted 4 hour time frame
- Communicate with customers about additional blue prints, drawings, or other items needed
- Coordinate with production on obtaining ECD's for orders
- Prepare orders in ship out or other areas as needed
- Develop daily reports on orders and communicate with production
What you need
- High School Graduate or General Education Degree (GED)
- 2 plus years of experience in manufacturing
- Must be eligible for employment under U.S. export control laws
- Must meet the requirement of being a “U.S. Persons”
- Must be able to lift 25 pounds or less
- Requires frequent speaking, sitting, and walking
- Occasional grasping, reaching, and bending
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Read the full posting here
Essential Functions Statement(s)
• Review the MRP system to ensure customer order due dates are in line with required delivery dates
• Verify customer purchase orders against internal work order to ensure that the company can comply with process requirements and all processes have been flowed down correctly
• Provide continuous updates to customers on the status of their orders within the allotted 4 hour time frame
• Communicate with customers on any additional blue prints, drawings, or other items needed for processing
• Coordinate with production on obtaining ECD's for orders
• Prepare orders in ship out or other areas as needed
• Develop daily reports on orders and communicate with production
• Other duties as assigned.
• Must be able to lift 25 pounds or less
• Requires frequent speaking, sitting, and walking
• Occasional grasping, reaching, and bending
• Sense of sound, touch, and sight
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED): Required
Experience: 2 plus years of experience in manufacturing
Compensation Range: $18.00 - 25.00
This position requires access to EAR or ITAR controlled technologies. Applicants are required to be eligible for employment under U.S. export control laws and must meet the requirement of being a “U.S. Persons”