Customer Service Representative
Central Bancompany
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- Location
- Columbia, MO
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 10
- 10 days ago
Career path
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About the company
Central Bancompany
Financial services · 1,001 to 5,000 employees
What you'll do
- Answer incoming customer calls, provide explanations, and solve problems.
- Fulfill customer service functions and complete special projects as assigned.
What you need
- A college degree or high school education with relevant work experience is preferred.
- Sales and service experience are preferred; banking experience is strongly recommended but not required.
- Education: a high school diploma or a bachelor's degree
Key skills
Problem solvinganalytical skillscustomer serviceProfessional phone skillsFluent Spanish SpeakingflexibilitySelf starter
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Read the full posting here
Answer incoming calls from customers needing assistance in a variety of areas
Fulfill customer service functions
Answer questions, give explanation, and solve problems for customers
Complete special projects as assigned
College degree or high school education with relevant work experience preferred
Previous banking experience not required, but strongly recommended
One year sales experience and two years service experience preferred
Ability to learn a great deal of information in a short time
Great deal of initiative to sell and cross-sell products
Possess the flexibility to accept and help promote changes
Excellent problem solving and analytical skills
Strong commitment to customer service
Self starter requiring minimal supervision
Professional phone skills
Fluent Spanish Speaking Preferred