Customer Service Representative
Coughlin Automotive
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- Pay
- $55K to $75K
- a year
- Location
- Columbus, OH
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 7
- 13 days ago
Career path
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About the company
Coughlin Automotive
Automotive · 201 to 500 employees
What you'll do
- Contact customers via phone, email, and text about inquiries, calls, dealership visits, and previous leads.
- Set appointments for the sales team.
What you need
- Requires excellent phone and communication skills, attention to detail, a goal-oriented and results-driven approach, professional communication via text and email, and a valid driver's license.
- Must pass a background check.
Key skills
phone and communication skillsAttention to detailgoal-orientedresults-drivencommunicate professionallyValid driver's license
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Perks
- Medical
- Dental
- Vision
- Paid vacation
- Employee discounts
- Ongoing training
- Advancement opportunities
See full description on company page, apply now
Read the full posting here
Business Development Center Representative
Full-Time | Commission + Bonuses | $55,000–$75,000 Annual Income Potential
Position Summary
Are you driven, outgoing, and love talking to people? Do you thrive in a fast-paced, goal-oriented environment where every conversation matters? As a BDC Sales Representative, you'll be the spark that turns customer interest into showroom visits. You'll connect with potential buyers through calls, texts, emails, and online inquiries, building excitement, creating relationships, and setting appointments that fuel our sales success. If you enjoy winning, growing, and being rewarded for your results, this role is for you!
What You'll Do:
You'll be responsible for contacting customers via phone, email, and text to set appointments for our sales team, including:
Internet inquiries
Incoming phone leads ("Phone Ups")
Customers who recently visited the dealership
Follow-up on previous leads
What We're Looking For:
Excellent phone and communication skills
Attention to detail; goal-oriented and results-driven
Positive, "can-do" attitude with a willingness to learn
Ability to communicate professionally via text and email
High energy and enthusiasm
What We Offer:
One of the most competitive and lucrative pay plans in the industry
Commission + bonus structure with $55k–$75k income potential
Medical, Dental, Vision & more (after eligibility period)
Paid vacation and additional benefits
Employee discounts on parts and labor
Ongoing training and advancement opportunities
Requirements:
Valid driver's license
Must pass a background check
Coughlin Automotive is an Equal Opportunity Employer and a Drug-Free Workplace. Ready to get your foot off the brake? Apply today!