Customer Service Representative & Dispatcher
Esposito's Electric
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- Location
- Denville, NJ
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 1
- 18 days ago
Career path
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About the company
Esposito's Electric
Construction · 11 to 50 employees
What you'll do
- Answer customer calls, schedule generator service and maintenance appointments, and communicate appointment information and updates.
- Coordinate with technicians and office staff and provide general administrative support to the Generator Service Department.
What you need
- Two years in an administrative position is preferred but not necessary.
- The employer asks for computer proficiency in Outlook, Word, Excel and Acrobat, strong customer service, communication and interpersonal skills, and a team-player attitude.
Key skills
Customer serviceOutlookWordExcelAcrobatInterpersonal and communication skillsTeam-player attitudeComputer proficiency
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Perks
- Health benefits
- 401k
- Life insurance
- Great working environment
- Company events
See full description on company page, apply now
Read the full posting here
We're looking for a friendly, organized, and dependable Customer Service Representative & Dispatcher to join our Generator Service Department.
This position works closely with our dispatcher team to help keep our busy service department running smoothly. You’ll be one of the first points of contact for our customers, answering incoming calls, scheduling service appointments, and helping coordinate our generator service technicians throughout the day.
Job Responsibilities:
Answer incoming customer calls and provide friendly, professional service.
Schedule generator service and maintenance appointments.
Communicate appointment information and updates with customers.
Work closely with technicians and office staff to keep customers information.
Provide general administrative support to the Generator Service Department.
Job Requirements:
Minimum two years in administrative position is preferred but not necessary.
Strong customer service attitude.
Computer proficiency in Outlook, Word, Excel and Acrobat.
Great interpersonal and communication skills.
A team-player attitude, can do approach.
Ability to work with office staff, sales people, technicians and customers.
Job Benefits:
Health benefits available
401k and life insurance available
Competitive wage, based on experience
Elevate your quality of life with a great working environment. We have many long time employees (20+ years), a fun high-energy office, and lots of company events.