Customer Service Representative | Entry level

Customer Service Representative West Sacramento, CA *Entry level* *Full-time* Never work Sundays! New hires start at $20/hr Great Customer Service Starts Here! If you take pride in how you treat people, show up with positive energy, and enjoy working in a team environment, take the next step in your career with S&G Carpet . Since 1948, we've served Northern California and have built our reputation, one customer at a time, through service, integrity, and high standards. We believe in doing things the right way— for our customers, our communities, and each other. Simply put, we're good people doing good things. We hire for attitude, energy, and character first . We train the rest. Pay & Schedule Full-time position starting at $20/hr; never work Sundays! Fun employee events and in-office celebrations Medical, vision, dental, and 401K offered Why S&G Carpet Paid training provided Stable, full-time career opportunity with strong earning potential Long-term growth potential Supportive, team-driven environment Established company with decades of proven success We believe: Service comes first Customers deserve our honesty and effort Attitude matters more than experience Excellence is built through consistency Are You a Fit? We often find success with people from: Restaurants and hospitality Retail Customer service roles Fitness, wireless/mobile sales, or fast-paced service environments Any role where “people skills” matter most If you enjoy work environments where teamwork, positive energy, and customer interaction are key, apply today! What You'll Do Assist customers who call or email our Customer Service team with install or product-related questions Monitor product delivery and act as point of contact for customers Audit sold orders for accuracy and completeness Strive to provide S&G's customers with a world-class customer service experience Work closely with a supportive, service-focused team What We're Looking For Positive attitude and strong energy Dependable, coachable, and professional Strong communication skills Customer-first mindset Comfortable engaging with customers in person and over the phone No flooring experience is required. We provide training and industry knowledge to help you succeed. Who Thrives Here People who enjoy staying busy, working with others, and taking pride in doing things the right way, every day. If you're looking for more than just a job, and want a stable opportunity where your attitude and effort truly matter, we encourage you to apply today.