Customer Service Representative - Gassville, AR
Scott Petroleum
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- Location
- Gassville, AR
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 12
- 7 days ago
Career path
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About the company
Scott Petroleum
Oil & energy · 501 to 1,000 employees
Our commitment to integrity, service, excellence, and teamwork drives us to deliver high-quality fuel solutions and exceptional customer experiences.
What you'll do
- Scan documents, handle payments and data entry, prepare reports, dispatch delivery orders, monitor customer tanks, and fill propane bottles.
- Assist customers, maintain the store environment and inventory displays, and follow safety and cash-handling procedures.
What you need
- Requires a high school diploma or equivalent, strong computer skills including MS Office Suite with emphasis on Excel, and strong organizational and communication skills.
- Must be able to work independently and as part of a team, with flexible hours and occasional overtime as needed.
- Education: a high school diploma
Key skills
MS Office SuiteExcelcomputer skillscommunication skillsorganizational skills
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Perks
- Health Insurance
- Paid Vacation
- Personal Time Off
- 401k
See full description on company page, apply now
Read the full posting here
Our commitment to integrity, service, excellence, and teamwork drives us to deliver high-quality fuel solutions and exceptional customer experiences.
Job Description
Scott Petroleum is seeking a CSR – (Customer Service Representative) to join our team. This is an excellent opportunity for those seeking to gain experience in a customer-focused environment.
Key Responsibilities:
1. Daily Responsibilities:
Scanning all documents and files
Taking payments and balancing cash drawer and daily work.
Data Entry
Building and updating reports.
Dispatch delivery orders to drivers.
Monitor Customer Tanks that may need a fill.
Fill propane bottles on the bottle dispenser station.
2. Customer Service:
Greet and assist customers in a friendly and courteous manner.
Provide information about products and promotions.
Handle customer inquiries, complaints, and requests professionally and efficiently.
Promote a positive customer service experience with a customer-centric approach.
Maintain a clean and welcoming store environment.
Help monitor office inventory levels and report low-stock items to the supervisor.
Arrange and display merchandise to attract customer attention.
3. Safety and Compliance:
Follow safety guidelines and protocols to ensure a safe working environment.
Adhere to company policies and procedures, including those related to cash handling and store security.
Qualifications:
Strong computer skills to include MS Office Suite…emphasis on Excel.
High school diploma or equivalent.
Friendly and approachable demeanor with excellent communication skills.
Ability to work independently and as part of a team.
Willingness to work flexible hours, occasional overtime as needed.
Strong organizational and communication skills.
Position and Benefits:
Competitive hourly wage.
Health Insurance Available
Paid Vacation and Personal Time Off after 1 year.
401k
Together, we drive progress and reliability.
It is the policy of Scott Petroleum not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.