Customer Service Representative I
Indiana University Health
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- Location
- Muncie, IN
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 20
- 1 day ago
Career path
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About the company
Indiana University Health
Hospital & health care · 10,001+ employees
What you'll do
- Respond to patient inquiries via telephone and email
- Schedule sleep study appt for Muncie and Fishers Sleep Labs
- Receive inbound patient calls
- Execute outbound patient calls
- Be a liaison to an assigned sleep lab
- Create electronic patient charts
- Greet patients for sleep studies
What you need
- High School Diploma/GED
- Ability to type 30+ words per minute
- Requires working knowledge of computers
- Knowledge of medical terminology and medical coding (preferred)
- Experience with Cerner (preferred)
Key skills
medical terminologymedical codingCernerworking knowledge of computers
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Read the full posting here
M-F 8a-4:30p, training and work at Muncie office.
Responds to patient inquiries via telephone and email.
Context & Purpose
Scheduling sleep study appt for Muncie and Fishers Sleep Labs.
Responsibilities of Role
Receive inbound patient calls, execute outbound patient calls, assigned a sleep lab(s) to be liaison, create electronic patient charts, patient packet emails/req mail
Sleep lab liaison, greeting patients for sleep studies
Other Requirements
High School Diploma/GED.
Knowledge of medical terminology and medical coding preferred.
Experience with Cerner is preferred
Ability to type 30+ words per minute
Requires working knowledge of computers.