Customer Service Representative I-Part Time
Indiana University Health
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- Location
- Noblesville, IN
- Work style
- On-site
- Job type
- Part time
- Posted
- Oct 15
- 5 days ago
Career path
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About the company
Indiana University Health
Hospital & health care · 10,001+ employees
What you'll do
- Provided patient-facing front desk support, greeting visitors, managing check-ins, verifying information, and ensuring a professional and welcoming experience.
- Responds to patient/customer inquiries via phone and email in a timely and professional manner.
- Determines the best method for problem resolution of basic issues, meeting patient/customer needs and organizational guidelines.
- Collaborate with other departments for issue resolutions as necessary.
- Accurately gathers and documents patient/customer information and interactions for database recording and scheduling.
- Processes orders, exchanges, and other service requests.
- Maintains professionalism and a positive attitude in all patient/customer interactions.
- High School Diploma/GED is required.
- Requires 0-3 years of relevant experience.
- Requires proficiency in Microsoft Office.
What you need
- High School Diploma/GED is required.
- Requires 0-3 years of relevant experience, proficiency in Microsoft Office, and the ability to manage time effectively in a fast-paced environment.
- Education: a high school diploma
Key skills
Microsoft Officemanage time effectively
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Read the full posting here
We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, service with a purpose, are dedicated to supporting their team, and who seek excellence every day.
SCHEDULE
Monday-Friday 7:45am-8:15pm; Saturday/Sunday 7:45am-6:15pm
*24 hours/2 days per week; every 3 rd weekend rotation & holiday rotation
WORK LOCATION
IUH Noblesville Urgent Care-Hazel Dell Pkwy
KEY RESPONSIBILITIES
Provided patient-facing front desk support, greeting visitors, managing check-ins, verifying information, and ensuring a professional and welcoming experience.
Responds to patient/customer inquiries via phone and email in a timely and professional manner.
Determines the best method for problem resolution of basic issues, meeting patient/customer needs and organizational guidelines.
Collaborate with other departments for issue resolutions as necessary.
Accurately gathers and documents patient/customer information and interactions for database recording and scheduling.
Processes orders, exchanges, and other service requests.
Maintains professionalism and a positive attitude in all patient/customer interactions.
REQUIREMENTS
High School Diploma/GED is required.
Requires 0-3 years of relevant experience.
Requires proficiency in Microsoft Office.
Requires the ability to manage time effectively in a fast-paced environment.