Customer Service Representative
Kirby
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- Location
- Channelview, TX
- Posted
- Nov 4
- 1 day ago
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About the company
Kirby
Logistics and supply chain · 1,001 to 5,000 employees
What you'll do
- Answer incoming phone calls
- Review traffic for status and accuracy, and report potential problems
- Confirm trip requirements are met
- Coordinate and hire shore tankering services through approved outside vendors
- Schedule barges as directed
- Document trip information and complete reports and written turnover plans
- Communicate delays to Sales and customers
- Monitor heating orders and ensure traffic is correctly entered into Oasis
What you need
- Follow procedures and verbal/written instructions.
- Organized, detail-oriented and accurate.
- Self-motivated and multi-task oriented.
- Strong written and verbal communication skills.
- Ability to operate standard office equipment such as a personal computer.
- Identify and review upcoming requirements (orders).
- Education: a high school diploma or a bachelor's degree
Key skills
Written and verbal communicationOrganizedDetail-orientedAccurateSelf-motivatedMulti-task orientedPersonal computerLogistics or maritime experience
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Read the full posting here
Customer Service Representative
Job Locations
US-TX-Channelview
Job Post Information* : Posted Date
18 hours ago
(11/4/2026 2:45 PM)
Job ID
2026-4612
# of Openings
1
Category
ALL JOBS
Company Name
Kirby Inland Marine LP
Overview
Facilitate the communication of information between Vessel Operations Management, the Captain/Pilot of the vessel, the Maintenance department representatives, Schedulers, other Sales Department representatives, Customer Dock representatives and third-party providers for services such as shore tankering and spot horsepower. Record events and prepare scheduled reports.
Responsibilities
Answer incoming phone calls.
Attend daily meetings as required.
Review traffic for status, accuracy, and report any potential problems to the appropriate department.
Confirm trip requirements are met.
Coordinate and hire shore tankering services, as directed by the Captain/Pilot or Scheduler, through approved outside vendors (as required).
Schedule barges as directed.
Document all pertinent trip information and complete reports and written turnover plans for shift relief.
Coordinate trip requirements including but not limited to
Communicate delays to Sales and customers.
Monitor heating orders.
Ensure appropriate traffic is correctly entered into Oasis.
Assess all criteria to determine shore tankermen service.
All other duties as assigned.
Qualifications
Follow procedures and verbal/written instructions.
Organized, detail-oriented and accurate.
Self-motivated and multi-task oriented.
Strong written and verbal communication skills.
Ability to operate standard office equipment such as a personal computer.
Identify and review upcoming requirements (orders).
Education:
High school diploma or formal training required; college degree preferred.
Experience:
1 year of logistics or maritime experience preferred.
Working Conditions:
12-hour shifts 7on/7off
(
0300 – 1500 or 1500 – 0300)
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