Keystone Automotive Operations, Inc. is North America’s leading distributor of specialty automotive aftermarket, RV, and marine parts and accessories. Our people-focused culture is built on growth, inclusion, recognition, and our Company Values: Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, and Fun.
Support established customers by phone and email, provide order and delivery updates, and help resolve concerns.
Coordinate with internal teams, carriers, and suppliers, identify customer needs, and offer recommendations when appropriate.
What you need
A high school diploma or equivalent is required.
Must be able to lift freight up to 50 pounds; call center sales or customer service experience is preferred but not required.
Education: a high school diploma
Key skills
Strong communication skillsBasic computer proficiencyMicrosoft Officeemaildata entrySalescustomer service experienceBilingual English/FrenchEnglish/Spanish
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Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!
Customer Service Representative
Company: Keystone Automotive Operations, Inc.
Location: Exeter, PA
Hourly Pay: Starting at $19/hour
Schedule: Monday through Friday, 9:00 a.m. to 5:30 p.m.
Position Type: Customer Service / Call Center Support
Work Environment: Call center role
Apply: Visit www.keystoneautomotive.com/Careers to apply today.
Keystone Automotive Operations, Inc. is seeking energetic, customer-focused Customer Service Representatives to join our Exeter, PA team. This is a great opportunity for dependable communicators who are eager to learn and grow in a supportive call center environment.
Why Join Keystone?
No automotive, RV, or college degree required — we pay you to learn
Receive in-depth onsite training, individual coaching, and support as you grow
Potential for a hybrid work-from-home schedule after 6 months of onsite training based on performance
Build highly transferable customer service, communication, and problem-solving skills
About the Role
As a Customer Service Representative, you will be the first point of contact for established customers by phone and email. You’ll answer questions, provide order and delivery updates, and help resolve issues with professionalism and accuracy.
What You’ll Do
Support established customers by phone and email with timely, accurate service
Provide order and delivery updates and help resolve customer concerns
Partner with internal teams, carriers, and suppliers when additional support is needed
Identify customer needs and offer recommendations when appropriate
Meet performance standards while maintaining a positive, efficient customer experience
What We’re Looking For
Strong communication skills with the ability to listen, empathize, and provide solutions
Positive, customer-first attitude with energy and professionalism
Dependable, detail-oriented, and calm under pressure
Eagerness to learn and grow in a fast-paced, team-driven environment
Basic computer proficiency, including Microsoft Office, email, and data entry
High school diploma or equivalent required
Sales or customer service experience in a call center is preferred, but not required
Bilingual English/French or English/Spanish skills are highly valued
Work Environment
Periodic travel may be required, including overnight stays to attend trade shows
Must be able to lift freight up to 50 pounds
Benefits and Perks
Competitive hourly pay, performance bonus opportunities, Daily Pay, and direct deposit
Medical, dental, vision, prescription, and related benefit options
401(k) with company match
Paid time off, company holidays, and parental leave
Training, career development, tuition assistance, and dependent scholarship opportunities
Employee discounts, referral bonus program, wellness programs, and incentive award opportunities
Who We Are
Keystone Automotive Operations, Inc. is North America’s leading distributor of specialty automotive aftermarket, RV, and marine parts and accessories. Our people-focused culture is built on growth, inclusion, recognition, and our Company Values: Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, and Fun.
Apply Today
Ready to build your customer service career with Keystone? Apply today at www.keystoneautomotive.com/Careers.
Join us for an exciting career journey with positive, driven individuals.