Customer Service Representative
Marine Systems
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- Location
- New Iberia, LA
- Posted
- Oct 5
- 14 days ago
Career path
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About the company
Marine Systems
51 to 200 employees
Marine Systems, Inc. is hiring a Customer Service Representative / Counter Salesperson in our New Iberia, LA location. 70562
What you'll do
- Processes quotes and customer orders, calculates prices and shipping charges, and coordinates with internal teams to expedite or trace shipments.
- Resolves customer complaints and follows up to ensure timely delivery.
What you need
- High School or better.
- Less than 3 years:In the field or related area
- Ability to read technical manuals
- Ability to interpret exploded diagrams of mechanical assemblies
- Ability to troubleshoot and identify complex mechanical problems
- Demonstrate interpersonal skills necessary to maintain motivation and confidence among employees and customers.
- Knowledge of Microsoft Office and Oracle
- Education: a high school diploma
Key skills
read technical manualsinterpret exploded diagramstroubleshootinterpersonal skillsMicrosoft OfficeOracleForklift training
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Read the full posting here
Customer Service Representative
Job Locations
US-LA-New Iberia
Job Post Information* : Posted Date
1 week ago
(10/5/2026 12:30 PM)
ID
2026-4552
# of Openings
1
Category
Shoreside Staff
Company Name
Marine Systems Inc
Overview
Marine Systems, Inc. is hiring a Customer Service Representative / Counter Salesperson in our New Iberia, LA location. 70562
Responsibilities
Processes request for quotes and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
Ascertains and verifies credit rating of customer and applies to quotation or order.
Enters customer counter/customer service orders received and distributes copies to assigned departments and/or files as required.
Computes price, discount, and shipping charges as required.
Initiates purchase requisitions.
Informs purchasing of the need to satisfy orders that are on back order and/or that require special attention.
Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
Follows up on orders to ensure delivery by specified dates.
Recommends type of packing or labeling needed on order.
Resolves customer complaints within limits of authority.
Enters ordered parts on sales orders and prints pick tickets for such parts.
May require forklift training.
Other duties as assigned.
Safety:
Develop relationships with coworkers to better understand the processes and culture that affect safety.
Influence safety by evaluating safety performance, participating in safety meetings, targeting areas needing improvement and developing initiatives to impact the areas.
Thoroughly knowledgeable of Safe Work Policy.
Qualifications
Education/Experience:
High School or better.
Less than 3 years:
In the field or related area
Job Requirements
Ability to read technical manuals
Ability to interpret exploded diagrams of mechanical assemblies
Ability to troubleshoot and identify complex mechanical problems
Demonstrate interpersonal skills necessary to maintain motivation and confidence among employees and customers.
Knowledge of Microsoft Office and Oracle
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
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