Customer Service Representative

Apply Description Now Hiring: Customer Service Representative – Immediate Openings Location: Moser’s Grocery Store – Rangeline, Columbia, MO FLSA Status: Non-exempt Get Paid. Get Perks. Get Ownership. Join a 100% employee-owned company where your work helps build your future. Looking for a customer service, retail, or front-end opportunity in Columbia, MO? As a Customer Service Representative, you’ll assist customers, support front-end operations, and help create a positive shopping experience in a fast-paced grocery store environment. What You Get Weekly Pay + steady hours Employee-Owned (ESOP) – earn company stock at no cost to you Flexible scheduling On-the-job training and development opportunities Growth opportunities in retail and customer service A team that values your work and reliability What You’ll Do Assist customers with questions, concerns, and product inquiries Process returns, exchanges, and front-end transactions Answer phones and provide customer support Maintain a clean and organized front-end area Support front-end team members and daily store operations Promote store programs, promotions, and loyalty initiatives Handle customer feedback professionally and efficiently Manage lottery machine operations and related procedures Follow company policies and customer service standards What We’re Looking For Strong communication and interpersonal skills Friendly, positive attitude and willingness to assist customers Basic math and reading skills Ability to handle customer inquiries professionally Attention to detail and ability to follow store policies Ability to multi-task in a fast-paced environment Willingness to collaborate with fellow employee-owners and management Flexible availability (days, evenings, weekends, holidays) Work Environment Fast-paced grocery store front-end environment Exposure to varying temperatures near entrances and exits Standing for extended periods; lifting up to 25–50 lbs This is not an official description but represents major responsibilities a new hire can expect to perform. Start Earning Right Away – We’re hiring immediately Apply now and start building your future with us. Salary Description $15.50 - $17.00 / Hr