Customer Service Representative

National Exchange Bank & Trust

Kingston, WIRemote onlyFull time, Part time
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Location
Kingston, WI
Work style
Remote only
Job type
Full time, Part time
Posted
Oct 7
13 days ago
Career path

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About the company

National Exchange Bank & Trust

Financial services · 201 to 500 employees

National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member.

National Exchange Bank & Trust on LinkedIn

What you'll do

  • Guide customers in decisions about their financial needs, complete teller transactions, and offer appropriate bank products and services.
  • Balance and maintain a cash drawer accurately.

What you need

  • Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day.
  • Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams.
  • Ability to communicate effectively via phone, email and in person.
  • A high school diploma or equivalent.
  • Education: a high school diploma

Key skills

Interpersonal skillsMicrosoft WordExcelOutlookTeamscommunicate effectively

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Perks

  • Vision Insurance
  • Health Savings Account
  • Short and Long Term Disability
  • Paid Time Off
  • Flexible scheduling
  • Education Assistance Program

See full description on company page, apply now

Read the full posting here
Why NEBAT? Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development. Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. Providing guidance to help customers make decisions about their financial needs. Completing teller transactions including cashing checks, processing deposits, and withdrawals. Offering appropriate bank products and services. Balancing and maintaining a cash drawer with accuracy and attention to detail. Essential Knowledge & Skills The following skills are needed to be successful in your banking career as a Customer Service Representative: Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day. Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams. Ability to communicate effectively via phone, email and in person. A high school diploma or equivalent. Benefits Offered National Exchange Bank & Trust offers a competitive benefit package for both Full-Time and Part-Time employees including: Health, Dental, and Vision Insurance Health Savings Account with Employer Contributions Short and Long Term Disability Employer Paid Life and AD&D Insurance Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance 401(k) with Employer Match & Profit Sharing Paid Time Off Flexible scheduling Education Assistance Program Product & Service Discounts & more! *This is a fully on-site role; remote work is not available.

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