Customer Service Representative
QC Holdings
- Location
- Gladstone, MO
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 7
- 12 days ago
Career path
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About the company
QC Holdings
Financial services · 1,001 to 5,000 employees
QCHI ( LendNation ) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.
What you'll do
- Complete cash transactions, initiate customer loans, and contact customers about past due payments.
What you need
- Requires excellent customer service skills, cash handling experience, reliable transportation, a valid driver's license, auto insurance, and the ability to work with minimal supervision.
- Applicants must be at least 18 and legally eligible to work in the United States.
Key skills
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Perks
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
See full description on company page, apply now