Customer Service Representative

Ritchie Bros.

Crothersville, INOn-siteFull time

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Location: Crothersville, IN
Work style: On-site
Job type: Full time
Posted: Oct 5; 14 days ago

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About the company

Ritchie Bros.

Machinery · 1,001 to 5,000 employees

H ere at IAA, an RB Global, Inc. company, excellent customer service is at our core.

Ritchie Bros. on LinkedIn

What you'll do

Provide customer support through mail, telephone, and personal contact; process orders, assignments, and paperwork; enter data, respond to inquiries, maintain records, and perform clerical duties.

What you need

Ability to communicate comfortably with customers
A phenomenal teammate, willing to assist your peers
Digital literacy
Time management skills
Positive attitude
Ability to work independently
Strong interpersonal skills
Professional and clean appearance

Key skills

communicate comfortably with customersDigital literacyTime management skillsStrong interpersonal skillsAbility to work independentlyA phenomenal teammatePositive attitude

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Read the full posting here

H ere at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth. What are the Requirements? Ability to communicate comfortably with customers A phenomenal teammate, willing to assist your peers Digital literacy Time management skills Positive attitude Ability to work independently Strong interpersonal skills Professional and clean appearance What Do IAA Customer Service Reps Do? Provide a variety of customer support services through the mail, telephone, and direct personal contact Process orders and assignments and enter data into our internal computer systems Reference pricing and delivery information Respond to customer questions, inquiries, and requests Set up new and maintain existing records Perform word processing assignments, filing, and related clerical duties Process paperwork in preparation for auction day, securing necessary approvals Assist with other duties around the office to help out