Customer Service Representative/Teller
Equitable Bank
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- Location
- Grand Island, NE
- Job type
- Full time
- Posted
- Oct 23
- 4 days ago
Career path
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About the company
Equitable Bank
Banking · 51 to 200 employees
What you'll do
- Process customer transactions promptly and efficiently
- Receive checks and cash for deposits, verify amounts and endorsements, and enter deposits
- Balance cash drawer and report discrepancies to supervisor
- Explain bank services and charges to customers
- Cash checks upon proper verification
- Receive mortgage, consumer loan and other payments and enter them into computer
- Issue Official Checks and Gift Cards
- Cross-sell bank products and services as appropriate
What you need
- High School Diploma or Equivalent
- 1+ years customer service experience
- Banking experience preferred.
- Proficiency in Microsoft Office products
- Excellent communication skills, including verbal and phone
- Creativity and resourcefulness
- Excellent time management skills
- Ability to handle multiple priorities and ensure accurate and timely completion of all tasks
- Education: a high school diploma
Key skills
Microsoft Office productsExcellent communication skillstime management skillsCreativity and resourcefulnesshandle multiple priorities
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Read the full posting here
Equitable Bank is looking to hire an experienced teller to join our Grand Island team.Job DescriptionSummary:
This position is responsible for providing excellent customer service while efficiently and accurately processing customer’s transactions.
Job Functions:
Responsible for comprehensive, prompt and efficient processing of customer transactions
Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsements and enters deposits into computer records.
Balances cash drawer at the end of the shift. Reports any discrepancies to supervisor.
Explains bank services and charges to customers
Ensures that the teller station is properly stocked with forms, supplies, etc.
Cashes checks from a variety of accounts upon proper verification
Receives mortgage, consumer loan and other payments and enters into computer.
Issues Official Checks and Gift Cards.
Reports malfunctions of teller terminals and other equipment used at the teller station.
Cross-sells bank products and services as appropriate.
Performs all other duties as assigned such as counting coin and currency, general receptionist duties, filing, etc.
Qualifications
High School Diploma or Equivalent
1+ years customer service experience
Banking experience preferred.
Proficiency in Microsoft Office products
Excellent communication skills, including verbal and phone
Creativity and resourcefulness
Excellent time management skills
Ability to handle multiple priorities and ensure accurate and timely completion of all tasks
Member FDIC, Equal Housing Lender, Equal Opportunity/Affirmative Action Employer.