Customer Service Representative

Does a job that gives you unlimited opportunities to expand your knowledge and experiences appeal to you? Are you a people person? Do you have a good attitude, work ethic, and attendance? If so, becoming a multifamily Customer Service Representative might be the job for you! If you have the willingness to take on a challenge and learn new things, we are interested in helping you achieve that. We promote from within and have lots of fun along the way! We are a fun team-oriented company now hiring for a Customer Service Representative. We are the largest property management company in Springfield and have been in business for over 40 years. This position: Excellent communication and interpersonal skills. Strong organizational and task management skills. Ability to efficiently and successfully complete several tasks on a daily basis. Proven ability to follow detailed directions and processes. Proficiency in computer skills, especially in MS Word and Excel. Ability to learn and comply with industry legal requirements, especially related to federal and local Fair Housing Laws. Respond effectively to inquiries and current residents Utilize sales skills to demonstrate market-ready product *Monitor phone and office walk-in traffic at the property via guest cards and logs. Prepare reports and communicate with Property Manager on daily activity or ideas to promote leasing results. Prepare lease renewal notices Perform lease administration. Set up and maintain lease files. Perform other job-related duties as required We offer competitive pay rates and several exciting benefits such as: Paid Time Off (PTO) from your start date Monthly Bonuses Mileage Reimbursement Paid Holidays (Observed) Health Consumer Cooperative/ICHRA Flexible Spending Account Life Insurance Dental and Vision Insurance Optional Supplemental Insurance Optional 401K * Leasing or sales experience is a plus, but not required.