Customer Service Specialist
Cornerstone Bank
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- Location
- Bismarck, ND
- Job type
- Full time
- Posted
- Oct 28
- 6 days ago
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Career path
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About the company
Cornerstone Bank
Banking · 201 to 500 employees
At Cornerstone Bank, we do more than banking – we build relationships, embrace bold ideas, and empower our people. We value positivity, teamwork, continuous learning and the freedom to make smart decisions. We’re driven by innovation, honesty, and a deep respect for our customers’ time and trust.
What you'll do
- Process new account transactions
- Assist customers in selecting accounts and financial services
- Cross-sell the Bank's products and services
- Maintain and close all account types
- Provide account-related service assistance in reception and over the phone
- Perform location clerical duties
- Maintain good customer relations and refer customers for new services
What you need
- People-first culture with real responsibility
- An innovative approach to banking
- Development opportunities for continual growth
- Competitive Pay and a Comprehensive Benefits Program
- Incentive Compensation Plan
- Education: a high school diploma
Key skills
organizational and communication skillsprioritizemake on-the-spot decisionswork well under pressurefast-paced environment
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Perks
- Comprehensive Benefits Program
- Incentive Compensation Plan
- Development opportunities
See full description on company page, apply now
Read the full posting here
Job Title: Customer Service Specialist
Location: Bismarck, ND
Employment Type: Full-Time
About Us
At Cornerstone Bank, we do more than banking – we build relationships, embrace bold ideas, and empower our people. We value positivity, teamwork, continuous learning and the freedom to make smart decisions. We’re driven by innovation, honesty, and a deep respect for our customers’ time and trust.
What You’ll Do
This position is responsible for processing new account transactions, assisting customers in their selection of various accounts and financial services, cross-selling the Bank's products and services, maintaining and closing all account types, providing customers in reception area and over the phone with a variety of account-related service assistance, performing location clerical duties, and promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.
What We’re Looking For
Ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with Bank exposure to loss or fraud
Knowledge of all bank deposit products and policies
Ability to work well under pressure and in a fast-paced environment
Excellent organizational and communication skills
Background & Experience
High School Diploma or GED and 1 year of bank or related experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Why Join Us
People-first culture with real responsibility
An innovative approach to banking
Development opportunities for continual growth
Competitive Pay and a Comprehensive Benefits Program
Incentive Compensation Plan
Ready to make a difference?
Apply now and bring your best to Cornerstone Bank.
Pre-employment background and credit screening are required for this position.
EOE, Including Disability/Vets