Customer Support Operations Specialist
Pattern
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- Location
- Lehi, UT
- Work style
- Hybrid
- Job type
- Full time
- Posted
- Oct 16
- 8 days ago
Career path
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About the company
Pattern
Internet · 1,001 to 5,000 employees
What you'll do
- Resolve Pi and SaaS support tickets
- Support the core Customer Support team
- Answer process and tooling questions for teammates
- Find ways to make core business processes faster, cleaner, and more scalable
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Read the full posting here
As a Customer Support Operations Specialist at Pattern, you will resolve Pi and SaaS support tickets while also supporting our core Customer Support team and improving how that team works. You will be a hands-on problem solver who handles tickets, answers process and tooling questions for teammates, and finds ways to make our core business processes faster, cleaner, and more scalable. If you enjoy fixing broken workflows, spotting patterns in ticket data, and helping a team work better, this is your opportunity to drive meaningful impact!