Data Analyst

As a Data Analyst, you will support Solvd. by producing accurate analysis, reports and performance dashboards. You will help turn data into clear and meaningful insights for internal teams, customers and operating companies. The role involves preparing regular and ad hoc reports, identifying performance trends, and explaining key findings in a way that supports informed decision-making. You will also help maintain reporting processes, supporting documentation and relevant data systems. This is an entry-to-mid-level role suitable for someone with a good foundation in data analysis who wants to develop their technical and commercial skills.Key ResponsibilitiesProduce accurate daily, periodic and annual reports for internal and external stakeholders.Build and maintain clear performance dashboards, reports and presentations.Respond to ad hoc reporting and analysis requests within agreed timescales.Analyse performance data to identify trends, issues, risks and opportunities for improvement.Provide clear commentary that explains the findings and business impact of the analysis.Complete routine data-quality checks and support the maintenance of relevant databases and reporting systems.Work with operational teams to understand reporting requirements and improve the quality of available management information.Support workforce and capacity reporting, including service levels, productivity, scheduling and resource availability.Help maintain relevant user accounts, access permissions, distribution lists and task lists in line with approved processes.Document new reporting processes and procedures and keep existing documentation up to date.Contribute to the continuous improvement and automation of reports and business processes.Handle company and customer information in accordance with data protection and information security requirements.Skills, Knowledge and ExpertiseEssential Higher-grade qualifications, or equivalent, in English and Mathematics at grade C or above.A clear, logical and analytical approach to problem-solving.Good attention to detail and a commitment to producing accurate work.Ability to organise and prioritise tasks within agreed deadlines.Ability to work independently while knowing when to seek guidance or support.Good written and verbal communication skills.Confidence working with colleagues and stakeholders at different levels of the organisation.Good working knowledge of Microsoft Excel and other Microsoft 365 applications.Ability and willingness to learn new systems and analytical tools.Ability to manage changing priorities and periods of increased workload.Desirable A qualification in data analytics, business intelligence, statistics or a related subject.Experience in a data analysis, reporting, management information or similar role.A degree or equivalent qualification in a STEM, business or analytical subject.Experience using one or more of the following: Excel, Power BI, SQL, Python, Snowflake, Power Automate, Power Apps or GitHub.Experience creating dashboards or presenting analytical findings to non-technical audiences.An understanding of data quality, data protection and information security.Welcome to your Solvd. JourneyJoining Solvd. means becoming part of a team that values your development and wellbeing. We offer:On-the-job training and continuous personal development opportunities.Regular performance feedback and 1:1s to help you succeed.Support for family events, personal support, and a focus on having fun in the workplace.Opportunities for career progression.Competitive benefits.BenefitsDiscretionary ScotRail Season Ticket (home to work)Discretionary bonus schemeHybrid working (for most roles, after probation)Living Wage and Living Hours Accredited34 days holiday (including public holidays) with option to buy additionalGenerous salary exchange Pension Scheme and Life Assurance SchemeOptional Health Cashplan SchemeEmployee Assistance Programme and Wellbeing Support including mental, physical, financial and socialFlexible dress code where you can Dress for Your Day!Social events including Summer Event and Christmas PartyIf you're ready to take on a challenging and rewarding role at the heart of our operations, apply today!Solvd. are Disability Confident accredited and committed member of Inclusive Employers. We welcome applications from all sections of the community. If you need any support or further information before applying for this role, please get in touch with our People Team via people@solvd.solutions.Successful completion of security and background checks will be required.Apply now and choose your ticket to join us on the Solvd. journey!