Dental Front Office Receptionist - Part Time
American Dental Companies
- Pay
- $22 to $24
- an hour
- Location
- Mesa, AZ
- Work style
- On-site
- Job type
- Part time
- Posted
- Oct 9
- 8 days ago
Career path
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About the company
American Dental Companies
Medical practice · 51 to 200 employees
About Dental Innovations – Mesa At Dental Innovations , we provide comprehensive, patient-centered dentistry in a warm, state-of-the-art office located at 160 S Power Road in Mesa. Led by experienced clinicians including Dr. Jeffrey Evers, our practice combines advanced dental technology with a gentle, family-oriented approach to care. Our clinic operates on a highly desirable Monday through Thursday schedule (7:00 AM – 3:00 PM) , giving our team early afternoons and every Friday, Saturday, and Sunday off! We pride ourselves on creating a comfortable, welcoming environment for our patients and a supportive, organized atmosphere for our staff.
What you'll do
- Patient Care & Reception:Warmly greet patients upon arrival, manage the check-in and check-out processes, and ensure a welcoming front reception area.Answer incoming calls, answer patient inquiries, and deliver an exceptional, patient-first customer experience.
- Warmly greet patients upon arrival, manage the check-in and check-out processes, and ensure a welcoming front reception area.
- Answer incoming calls, answer patient inquiries, and deliver an exceptional, patient-first customer experience.
- Scheduling & Operatory Support:Coordinate patient scheduling to optimize clinical flow and keep doctor and hygiene columns full.Schedule follow-up visits, recall appointments, and treatment plan visits.
- Coordinate patient scheduling to optimize clinical flow and keep doctor and hygiene columns full.
- Schedule follow-up visits, recall appointments, and treatment plan visits.
- Insurance Verification & Billing:Verify PPO insurance coverage and benefits prior to scheduled patient visits.Calculate and collect patient co-pays, deductibles, and payments at time of service.
- Verify PPO insurance coverage and benefits prior to scheduled patient visits.
- Calculate and collect patient co-pays, deductibles, and payments at time of service.
- Administrative Coordination:Maintain accurate digital patient charts, intake forms, and records in dental practice management software.Collaborate closely with clinical assistants, hygienists, and doctors to ensure smooth daily office flow.
- Maintain accurate digital patient charts, intake forms, and records in dental practice management software.
- Collaborate closely with clinical assistants, hygienists, and doctors to ensure smooth daily office flow.
- Minimum of 1 year of prior Dental Front Office / Reception experience(REQUIRED).
- Foundational knowledge of dental terminology, insurance verification, PPO plans, and scheduling workflows.
- Strong written/verbal communication, customer service mindset, and computer literacy.
- Excellent organizational skills and the ability to multitask smoothly in an active practice.
What you need
- Patient Care & Reception:Warmly greet patients upon arrival, manage the check-in and check-out processes, and ensure a welcoming front reception area.Answer incoming calls, answer patient inquiries, and deliver an exceptional, patient-first customer experience.
- Warmly greet patients upon arrival, manage the check-in and check-out processes, and ensure a welcoming front reception area.
- Answer incoming calls, answer patient inquiries, and deliver an exceptional, patient-first customer experience.
- Scheduling & Operatory Support:Coordinate patient scheduling to optimize clinical flow and keep doctor and hygiene columns full.Schedule follow-up visits, recall appointments, and treatment plan visits.
- Coordinate patient scheduling to optimize clinical flow and keep doctor and hygiene columns full.
- Schedule follow-up visits, recall appointments, and treatment plan visits.
- Insurance Verification & Billing:Verify PPO insurance coverage and benefits prior to scheduled patient visits.Calculate and collect patient co-pays, deductibles, and payments at time of service.
- Verify PPO insurance coverage and benefits prior to scheduled patient visits.
- Calculate and collect patient co-pays, deductibles, and payments at time of service.
- Administrative Coordination:Maintain accurate digital patient charts, intake forms, and records in dental practice management software.Collaborate closely with clinical assistants, hygienists, and doctors to ensure smooth daily office flow.
- Maintain accurate digital patient charts, intake forms, and records in dental practice management software.
- Collaborate closely with clinical assistants, hygienists, and doctors to ensure smooth daily office flow.
- Minimum of 1 year of prior Dental Front Office / Reception experience(REQUIRED).
- Foundational knowledge of dental terminology, insurance verification, PPO plans, and scheduling workflows.
- Strong written/verbal communication, customer service mindset, and computer literacy.
- Excellent organizational skills and the ability to multitask smoothly in an active practice.
Key skills
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Perks
- Monthly Team Performance Bonus
- No evenings
- No Friday or weekend hours
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