Dental Scheduling Coordinator

Dental Scheduling Coordinator About Us At Mullen Family Dentistry , we pride ourselves on providing exceptional care in a warm, welcoming, and friendly environment. We are a thriving, single-doctor private practice backed by an incredible team and a wonderful family atmosphere. If you are looking for a rewarding position where you are treated like family and can make a true difference in patients' lives, we would love to meet you! Position Overview We are looking for a bright, organized, and welcoming Scheduling Coordinator to be the face and voice of our practice. In this role, you will manage our daily schedule, greet our wonderful patients, and keep the front office running seamlessly. Employment Category: Full-Time (4 Days/Week) Schedule: Monday – Thursday, 8:00 AM – 5:00 PM Pay Type: Hourly Compensation Range: $17.00 – $24.00 per hour (depending on experience) Benefits: Competitive package to be discussed during the interview process. Hiring Timeline: Immediate opening-hiring right away! Key Responsibilities Schedule Optimization: Manage and optimize the daily patient schedule to ensure an efficient, smooth workflow for the clinical team. Patient Hospitality: Greet patients warmly upon arrival, manage check-in/check-out processes, and provide excellent customer service over the phone. Communication Hub: Answer incoming phone calls, respond to patient inquiries, and manage appointment confirmations and reminders. Patient Retention: Actively fill schedule cancellations, manage the continuing care/recall system, and follow up on unscheduled treatment plans. Administrative Support: Maintain accurate patient electronic records and assist with basic front-office administrative tasks as needed. Qualifications & Skills Dental Experience (Preferred): Prior experience working in a dental office front desk or administrative role is highly preferred. Communication Skills: Exceptional verbal and written communication skills with a warm, professional phone demeanor. Organization & Detail-Oriented: Ability to multitask effectively, manage time efficiently, and keep the schedule tightly organized in a steady environment. Tech-Savvy: Familiarity with dental practice management software and digital scheduling communication tools is a plus. Why You'll Love Working Here The Environment: A truly wonderful, supportive family atmosphere where every team member is valued. The Team: Work alongside an incredible, close-knit team and a fantastic doctor. The Schedule: Maintain a great work-life balance with a consistent Monday-through-Thursday schedule and a 3-day weekend every week! To Apply If you are a positive team player who loves working with people, we want to hear from you! Please submit your resume today for immediate consideration.