Design Center Receptionist

We're looking for more than just an employee. We're looking for employee owners! As a Design Center Coordinator at our 100% employee-owned company, you'll play a key role in helping homeowners, builders, designers, and contractors create beautiful spaces through lighting, plumbing fixtures, hardware, ceiling fans, and other specialty products. Every interaction you have contributes to both our customers' success and the long-term value of your employee ownership. We hire for character first, seeking individuals who are professional, dependable, customer-focused, and passionate about creating exceptional experiences. Who is Locke Supply? Locke Supply Co. is a growing, employee-owned distributor headquartered in Oklahoma City. Since 1955, we've built our business on exceptional customer service and strong community relationships. What started as a single wholesale plumbing supply location has grown into more than 190 locations across six states, supported by a 100-acre distribution center. Our success is driven by our people, and because we're employee-owned, everyone shares in the results of that success. The Cornerstones of Our Team Character: You are dependable, trustworthy, and committed to doing the right thing. Service: You genuinely enjoy helping people and creating positive customer experiences. Ownership: You think like an owner because you are one. You understand that your efforts contribute to the success and value of our employee-owned company. Key Responsibilities: · Exceptional Customer Experience: Welcome clients, builders, designers, and contractors into our showroom. Create a warm and professional atmosphere while ensuring every customer receives attentive and personalized service. · Support Design Consultations: Assist customers with product selections including lighting, plumbing fixtures, ceiling fans, decorative hardware, and other design-focused products. Coordinate with sales consultants and vendor partners to help customers bring their vision to life. · Reception & Showroom Operations: Answer phones, schedule appointments, greet visitors, process inquiries, and ensure customers are connected with the appropriate team members. · Maintain a Beautiful Showroom: Take pride in keeping displays organized, current, and visually appealing. Ensure the showroom reflects the quality and professionalism of our brand. · Coordinate Orders & Customer Communication: Assist with order entry, follow-up communication, appointment scheduling, and project tracking to ensure a seamless customer experience from selection through delivery. · Build Lasting Relationships: Develop strong connections with homeowners, interior designers, builders, and contractors by providing exceptional service and attention to detail. What We're Looking For · Customer service, hospitality, retail, showroom, or administrative experience preferred · Strong communication and interpersonal skills · Professional appearance and demeanor · Excellent organizational and multitasking abilities · Comfortable using computer systems and scheduling software · Interest in interior design, home building, lighting, plumbing fixtures, or decorating is a plus · High school diploma or GED · Ability to pass a background check and drug screen Schedule · Monday through Friday 9:00 AM - 5:00PM · Rotating Saturdays - 9:00AM - 12:00 NOON · Team-oriented environment with predictable scheduling Exceptional & Affordable Benefits: We believe our associates should be well-cared for. We offer a comprehensive, high-value benefits package designed to be accessible for every full-time associate: · True Ownership: Participation in our ESOP (Employee Stock Ownership Plan) is at no cost to you. This is a powerful wealth-building tool for your retirement that grows as the company succeeds together. · Affordable Healthcare: We provide comprehensive medical, dental, and vision plans with low monthly premiums, ensuring you and your family have top-tier coverage without the heavy financial burden. · Wellness & Security: Enjoy peace of mind with company-paid life insurance, short-term and long-term disability, and a 401(k) plan with a generous company match in addition to your ownership stake. · Work-Life Balance: We offer competitive paid time off, consistent daytime hours, and are closed on Sundays, so you can enjoy life outside of work. Why Join Locke? As an employee-owned company, we offer a total rewards package that standard employers can't match. As a beneficial shareholder in our ESOP, you will build significant retirement wealth over time as our business grows. We offer a stable work environment, a voice in our success, and a clear path for career advancement. Help customers design spaces they'll love while building a future you'll be proud to own.