Digital Operations/Call Center Representative
Woodlands Bank
With an account: save jobs, track applications, build tailored resumesAlready have an account? Log in
- Pay
- $16 to $19
- an hour
- Location
- Williamsport, PA
- Work style
- On-site
- Job type
- Full time
- Posted
- Nov 5
- 1 day ago
Build resumeBuild cover letterGenerate interview prepBuild resumeBuild cover letterGenerate interview prep
Career path
See where this role leads
Jigup maps the next three moves from a job like this one, with the titles and the skills each step asks for.
About the company
Woodlands Bank
Banking · 51 to 200 employees
What you'll do
- Provide customer service to incoming callers
- Answer callers personally or direct them to the appropriate department
- Coordinate completion of work tasks within the department and with other bank departments
- Report pertinent information to the immediate supervisor
- Respond to inquiries or requests for information
- Abide by current laws and organizational policies and procedures
What you need
- High school diploma or equivalent with an emphasis in a business curriculum
- A minimum of one year of experience in related banking positions
- A solid understanding of bank products, services, and core banking systems
- Moderate reading, writing, and mathematics skills
- Proficient grammar skills
- Proficient interpersonal relations and communicative skills
- Moderate PC and analytical skills
- Specialized banking education and training (preferred)
Key skills
interpersonal relationscommunicative skillsPC skillsanalytical skillsbank products and servicescore banking systemsgrammar skillsreading, writing, and mathematicsvisual and auditory skills
Keywords for your resumePro
The words this employer's screening is likely to look for.
This job lists resume keywords
The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.
See full description on company page, apply now
Read the full posting here
Basic Qualifications Education/Training: A high school diploma or equivalent with an emphasis in a business curriculum; specialized banking education and training will be beneficial. Skill(s): Moderate reading, writing, and mathematics skills; proficient grammar skills; proficient interpersonal relations and communicative skills; moderate PC skills; moderate analytical skills; demonstrated knowledge of features, benefits, and operating procedures relating to bank products and services; visual and auditory skills. Experience: A minimum of one (1) year of experience in related banking positions, along with a solid understanding of bank products, services, and core banking systems is required. EOE, including Disability/Veterans General Responsibilities Responsible for providing customer service to incoming callers by either providing an answer personally or directing the caller to the appropriate department; coordinating the completion of various work tasks within the department as well as with other bank departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information; abiding by current laws and organizational policies and procedures.