Digital Operations Specialist (NuORDER)

Waterford - Icons That Have Bonded Generations Fiskars Group Digital Operations Specialist New York, NY OUR ROLE Vita Brands, a division of Fiskars Group, is currently seeking a Digital Operations Specialist who will be responsible for executing the day-to-day digital commerce operations supporting the ecommerce ecosystem for Vita Brands across the Americas. This role ensures products, digital assets, merchandising, and content are accurately prepared, launched, and maintained across NuORDER, Direct-to-Consumer websites, and wholesale ecommerce partners. Working from the commercial calendar established by the Digital Commerce Manager, the Digital Operations Specialist coordinates product setup, digital asset management, ecommerce content, merchandising execution, and launch readiness to ensure flawless digital experiences across every ecommerce channel. This position serves as the operational hub connecting Marketing, Sales, Operations, Customer Service, Brand Teams, and external ecommerce partners to deliver consistent, accurate, and timely digital commerce execution. WHAT YOU’LL DO Commercial Calendar Execution Execute digital launch calendars for every Vita Brand. Coordinate launch readiness across: NuORDER DTC Ecommerce Wholesale Ecommerce Partners Online Marketplaces Track milestones and communicate launch status. Product Setup & Catalog Management on NuORDER and Indirect Channels Manage product information including: SKU/UPC creation Optimized Product titles Optimized Product descriptions Dimensions Materials Attributes Pricing Product relationships Categories Collections Inventory visibility Maintain accuracy across all digital platforms. Digital Asset Management Coordinate, crop, edit, and distribute: Product photography Lifestyle imagery Videos Campaign assets Retailer-specific assets & specs Responsibilities include: Cropping File naming Asset organization Distribution Version control Ensure assets meet retailer requirements. Ecommerce Content Operations Audit and Optimize: Product Detail Pages (PDP) Product Listing Pages (PLP) Landing Pages Navigation Search Filters Collection Pages Promotional Content Cross-sell modules Identify issues and coordinate corrections. Wholesale Ecommerce Support Support digital execution across: NuORDER Wayfair Zola Macy's Bloomingdale's Nordstrom Neiman Marcus Williams Sonoma Perigold Dillard's Ensure all products and assets are live, accurate, and optimized. Launch Validation Before launch verify: Products visible Pricing correct Images loaded Assets complete Navigation functioning Search working Categories assigned Landing pages live Campaign assets published After launch perform quality assurance across all channels. Reporting & Insights Monitor and report: Content health Missing assets Broken links Image quality Search visibility Merchandising compliance Launch completion Content accuracy Retailer compliance Provide recommendations to improve digital execution. Cross Functional Coordination Work daily with: Marketing Brand Teams Sales Operations Customer Service Supply Chain IT External Retailers Coordinate digital deliverables and resolve operational issues. WHO YOU ARE You are a highly organized and detail-oriented digital commerce professional who enjoys making sure everything is in the right place, at the right time, and ready to go. You have a strong understanding of ecommerce operations and take pride in ensuring product information, digital content, and assets are accurate, complete, and consistent across multiple channels. You are comfortable managing multiple projects and deadlines at once and have a natural eye for detail. Whether you're setting up product information, preparing digital assets, auditing a product page, or validating a launch, you are thorough and understand that small details can make a big difference to the customer experience. You are a strong communicator and collaborative team player who enjoys working across Marketing, Sales, Brand, Operations, Supply Chain, IT, and external retail partners. You are proactive about identifying issues, comfortable following up to get things done, and able to keep projects moving in a fast-paced environment. Most importantly, you are curious, adaptable, and hands-on . You enjoy learning new platforms and processes, solving problems, and finding ways to make digital commerce operations more efficient and effective. Experience & knowledge: 2–4 years ecommerce operations experience Experience managing digital assets Experience with product information management Ecommerce merchandising knowledge Experience using CMS, PIM, DAM, or ecommerce platforms Experience with NuORDER preferred Excellent project management and organizational skills Strong attention to detail Education: Bachelor’s degree in relevant field such as Business, Marketing, or Ecommerce Language Skills English required Base Salary: $65,000-$75,000 Annually START YOUR JOURNEY AT FISKARS GROUP We are eagerly awaiting your application. We review applications on a continuous basis, so please submit your resume/CV today! Don’t worry about a cover letter, your application is enough indication of your interest. We are committed to protecting your personal data, so we only accept applications through our career website. Read more: fiskarsgroup.com Read more: waterford.com