Direct Support Professional-Full Time
Independent Case Management
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- Location
- Russellville, AR
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 8
- 11 days ago
Career path
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About the company
Independent Case Management
Hospital & health care · 501 to 1,000 employees
What you'll do
- Provide daily support with personal care, household tasks, appointments, transportation, and customers’ goals.
- Document shift activities and monitor customer condition and safety.
What you need
- Must have a high school diploma or equivalent.
- Must understand and comply with HIPAA regulations and follow ICM policies and procedures.
- Education: a high school diploma
Key skills
Effective communicationSuperior problem solvingInterpersonal effectivenessQuality decision makingAdministrative effectiveness
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Read the full posting here
M-F 8a-4p Russellville, AR
Primary Duties and Responsibilities
Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
Help customer achieve agreed-upon goals to improve quality of life and integration into the community
Provide written daily updates of each shift’s activities using an online platform
Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
Perform other duties as assigned
Key Competencies
Quality decision making
Effective communication
Superior problem solving
Interpersonal effectiveness
Receptive to feedback
Positive work ethic
Instills trust
Administrative effectiveness
General Requirements for All ICM Employees
Understands and endorses ICM’s mission and vision
Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
Understands and complies with all HIPAA regulations
Maintains a clean and orderly work environment
Must have a high school diploma or equivalent (some positions require additional education)
Maintains prompt and regular attendance