Dispatcher

Dispatcher Requisition Post Information* : Posted Date 2 weeks ago (10/2/2026 12:06 PM) Requisition ID 2026-13277 # of Openings 1 Job Locations US-UT-Layton Category (Portal Searching) Dispatch Overview Mountain Home Services is currently seeking a Dispatcher to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. This position will be responsible for scheduling and dispatching home services repair, installation and maintenance technicians to specified customer locations for service and repair, as well as scheduling, communicating, and coordinating with new and existing customers to provide information about our products and services, as well as schedule appointments and update customer accounts. This role will be scheduled for a Tue-Sat shift. What's in it For Me? Competitive Compensation ($17/hr - $19/hr + bonuses) Robust PTO Plan Health, Vision and Dental plans for you and your family 401K Retirement Plan with company match Life Insurance, Short-Term and Long-Term Disability Special Program Options: FSA, EPA, Legal Services, and Identity Theft Continuous Training for your Professional Development Working in a dynamic, collaborative, and fun environment Coached and supported career growth Qualifications Do I have What it Takes? High School Diploma or GED preferred Excellent customer interaction skills Minimum 2 years of dispatching and/or customer service experience, preferably in HVAC, Plumbing, or a related industry Basic computer proficiency, particularly with Microsoft applications Experience with Service Titan is a plus Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally. #MHSLI #LI-BG1 Responsibilities What Will I Do? Schedule and monitor daily technician schedule Dispatch work orders to field technicians according to priority and location Answer incoming phone calls from customers Receive and record completed work orders from the field technicians Contact customers to confirm next-day appointments Handle paperwork for assigned departments and technicians Maintain accurate technician and customer database Answer general questions regarding rebates, system operations, warranties, etc. from customers Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs Software Powered by ICIMS www.icims.com