Dispatcher & Routing
Fisher Bus Service
With an account: save jobs, track applications, build tailored resumesAlready have an account? Log in
- Location
- Hamburg, NY
- Work style
- On-site
- Job type
- Full time
- Posted
- Nov 1
- Today
Build resumeBuild cover letterGenerate interview prepBuild resumeBuild cover letterGenerate interview prep
Career path
See where this role leads
Jigup maps the next three moves from a job like this one, with the titles and the skills each step asks for.
About the company
Fisher Bus Service
Transportation/trucking/railroad · 11 to 50 employees
What you'll do
- Routing & Scheduling
- Develop and maintain bus routes using routing software and district guidelines.
- Adjust routes for efficiency, safety, and compliance with state and local regulations.
- Update routes for new students, address changes, and special transportation needs.
- Dispatching
- Assign drivers and buses to scheduled routes and trips.
- Monitor real-time operations and respond to delays, breakdowns, or emergencies.
- Communicate route changes and instructions to drivers promptly.
- Customer Service & Communication
- Serve as a contact for drivers, school staff, and parents regarding transportation issues.
- Handle inquiries and resolve complaints professionally and efficiently.
- Compliance & Safety
- Ensure adherence to safety standards and transportation policies.
- Maintain accurate records of routes, driver assignments, and incident reports.
- Administrative Duties
- Prepare daily, weekly, and monthly reports on routing efficiency and performance.
- Assist with driver scheduling, timekeeping, and payroll verification as needed.
- Qualifications
- Ability to work under pressure and handle multiple tasks simultaneously
- High school diploma or equivalent.
- Experience in transportation, logistics, or school bus operations.
- Proficiency with routing software and Microsoft Office Suite.
- Strong organizational and problem-solving skills.
- Excellent communication and customer service abilities.
What you need
- High school diploma or equivalent.
- Experience in transportation, logistics, or school bus operations.
- Proficiency with routing software and Microsoft Office Suite.
- Strong organizational and problem-solving skills.
- Excellent communication and customer service abilities.
- Education: a high school diploma
Key skills
routing softwareMicrosoft Office Suiteorganizational skillsproblem-solving skillscommunicationcustomer servicetransportationlogisticsschool bus operations
Keywords for your resumePro
The words this employer's screening is likely to look for.
This job lists resume keywords
The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.
See full description on company page, apply now
Read the full posting here
Key Responsibilities
Routing & Scheduling
Develop and maintain bus routes using routing software and district guidelines.
Adjust routes for efficiency, safety, and compliance with state and local regulations.
Update routes for new students, address changes, and special transportation needs.
Dispatching
Assign drivers and buses to scheduled routes and trips.
Monitor real-time operations and respond to delays, breakdowns, or emergencies.
Communicate route changes and instructions to drivers promptly.
Customer Service & Communication
Serve as a contact for drivers, school staff, and parents regarding transportation issues.
Handle inquiries and resolve complaints professionally and efficiently.
Compliance & Safety
Ensure adherence to safety standards and transportation policies.
Maintain accurate records of routes, driver assignments, and incident reports.
Administrative Duties
Prepare daily, weekly, and monthly reports on routing efficiency and performance.
Assist with driver scheduling, timekeeping, and payroll verification as needed.
Qualifications
Ability to work under pressure and handle multiple tasks simultaneously
High school diploma or equivalent.
Experience in transportation, logistics, or school bus operations.
Proficiency with routing software and Microsoft Office Suite.
Strong organizational and problem-solving skills.
Excellent communication and customer service abilities.
Physical & Work Conditions
Office environment with occasional field visits.
Ability to work flexible hours during peak school transportation time
I