Dispatcher - Southwest
Memorial Hermann
- Location
- Houston, TX
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 7
- 13 days ago
Career path
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About the company
Memorial Hermann
Hospital & health care · 10,001+ employees
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
What you'll do
- Receive and dispatch requests for assistance or service
- Assist in organizing and coordinating Patient Escorts/Transporters
- Assist in Patient Transporting
- Disseminate information received via telephone, radio, from persons, alarms or CCTV
- Prioritize and assign calls according to urgency and available personnel expertise
- Maintain computerized logs and records, and produce spreadsheets and reports
- Ensure safe care to patients while adhering to policies, procedures and standards
- Promote professional growth and development and serve as a preceptor, mentor and resource
What you need
- High school graduate or GED
- One (1) year experience as a dispatcher/scheduler
- Ability to effectively communicate and follow oral and written instructions
- Basic computer skills
- For security dispatchers, ability to be registered with the Texas Private Security Board within 14 days of hire
Key skills
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