Dispatcher - Texas
Turn Services
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- Location
- Port Arthur, TX
- Work style
- On-site
- Job type
- Full time
- Posted
- Sep 30
- 20 days ago
Career path
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About the company
Turn Services
Maritime · 201 to 500 employees
What you'll do
- Coordinate harbor traffic and boat/barge orders, deliveries, schedules, and dockside activities.
- Process barge orders and billing, communicate information between vessel and shoreside personnel, and participate in safety and industry audits.
What you need
- Prior customer service experience is required, along with proficient computer and clerical skills.
- Requires a high school diploma or GED, English communication skills, and availability for a 7 days on, 7 days off schedule with 12-hour days.
- Education: a high school diploma
Key skills
Customer Servicecomputer and clerical skillscommunicationinterpersonal skillsMicrosoft ExcelOutlookorganizationproblem solverBasic computer skills
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Perks
- 401K with company match
- dental insurance
See full description on company page, apply now
Read the full posting here
Turn Services - Port Arthur, Texas has an immediate opening for a Night Dispatcher. We are looking for a reliable, customer-oriented and highly motivated individual to join our team.
The Dispatcher will facilitate the communication of information between Vessel and Shoreside personnel including transmission of orders, gathering of traffic, coordination of dockside activities, and notification of incidents.
ESSENTIAL JOB FUNCTIONS:
Coordinate harbor traffic for company fleets and charter boats
Review, update, and execute orders for boat/barge deliveries to maximize efficiency
Monitor emails and phone calls for barge orders and process data entry
Monitor, update, and communicate ship lists and schedules, line boat orders, barge pick-ups, and fleet space
Enter and process barge billing as required
Additional duties and responsibilities as required or requested
Participate in safety and industry audits while promoting a culture of safety
EXPERIENCE REQUIREMENTS:
Prior Customer Service experience is required.
Proficient computer and clerical skills
EDUCATIONAL REQUIREMENTS:
High School diploma or successful completion of GED
SKILL REQUIREMENTS:
Must have good communication, comprehension, and interpersonal skills.
Must have the ability to speak, read, write, and understand English.
The ability to operate in a fast-paced environment.
Be a proactive problem solver with a high degree of organization.
Basic computer skills and proficiency with Microsoft Excel and Outlook
Remain calm in high-pressure situations.
Ability to make quick decisions that meet established goals when under pressure.
WORK ENVIRONMENT:
Must be available to work a 7 days on @ 12 hours per day / 7 days off schedule
The company offers a complete benefits package, including 401K with company match, health, life, vision, disability, and dental insurance.
Visit www.turnservices.com to find out more about our company and complete an application.
We are an Equal Opportunity Employer (EEO/AA/M/F/D/V) Employer offering competitive wages and benefits and the opportunity for a career.